Branch Customer Service Advisor

15 hours ago


SuttoninAshfield, United Kingdom Broster Buchanan Ltd Full time

Branch Customer Service Advisor (Part-time)
Broster Buchanan is looking to recruit a Branch Customer Service Advisor to join the financial business in Sutton-in-Ashfield. Our client is ambitious award-winning financial services that have twice been recognised as one of the Best Companies to work in theUK.
Key Responsibilities
- To provide an excellent standard of customer service to meet the business standards and objectives across a range of contact methods including telephone, in branch and written enquiries.
- To contribute to the achievement of work based objectives, standards and sales targets as set by the Customer Service Manager and/or Branch Operations & Member Engagement Manager.
- To work together with members of the wider team including members of the Sales Team, Customer Service Managers and the Branch Operations & Member Engagement Manager on internal and external promotions of products and services.
- To accurately process and administer all aspects of customer accounts and deal promptly with correspondence arising out of such administration duties.
- To work with the branch team to promote the business within the local community and take part in community initiatives.
Required
- Good communication skills, both verbally and written
- To have a passion for customer service
- To have a positive 'can do' attitude
- Be prepared to work flexibly across our branches
- Sales experience desirable
Location
Sutton-in-Ashfield, Nottinghamshire
Working Hours
Part-time across 3 full days, 21 hours (8.45am
- 4.45pm)
Package
£12,000



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