Sia Door Supervisor

1 week ago

Chester, United Kingdom The ExcluSec Group Ltd Full time

Due to a new contract win, we are currently recruiting a number of SIA Door Supervisors to work at a new event space/venue just outside Chester (CH2 Area).

**Primary Purpose of Job Role**

You will be working as part of a dynamic team to ensure the safety and comfort of all visitors attending the function/event at which you are on duty. Maintaining a high level of customer service, professionalism and ensuring that ExcluSec Professional Standards are maintained at all times.
This is a casual and / or part time role. Therefore, flexibility is essential as many events may take place in the evenings or at weekends outside of normal working hours.

**Hours**:

- Casual Contract (Zero Hours)
- Days, Nights, Evenings, Weekends and Bank Holidays
- Regular shifts/overtime available

**Pay & Benefits**
- £12.50 - £13.00 per hour (£14.00 - £14.57 including holiday pay) per hour
- Mandatory Training Programme - Completion Bonus
- Short Notice Shift Allowance/Premium
- FREE First Aid & SIA Top-up Training*
- Wagestream
- Employee Assistance Programme (EAP)

**The Role**
- To protect and secure people, property and assets
- To provide a visual security presence at venues and events
- To ensure that access/egress into venues and events is controlled
- To deliver and provide excellent customer service to internal/external customer at all times
- To assist with emergency evacuation procedures as/when required
- To manage crowds and queues effectively
- To follow company and venue specific policies, procedures and instructions at all times
- To ensure security logs and incident reports are completed as/when required
- Be willing to work days, nights, evenings and weekends as per the needs of the business
- To represent the 'ExcluSec' and client brand and promote a positive image at all times
- To undertake company, role and event specific training as/when required
- To adhere to company professional standards at all times whilst on duty.
- ** Any other duties commensurate with the role.**
- Hold a current valid SIA licence (**minimum Door Supervision**) **_is essential_**:

- Full UK driving licence and access to own vehicle **_is preferred_**
- Flexible and willing/available to work at short notice (days, nights, evening and weekends) **_is essential._**:

- Flexible and professional approach to work **_is essential._**:

- Experience in a similar role **_is essential._**:

- Excellent communication and customer service skills **_is essential._**:

- Excellent command of English, both written and verbal**_ is essential._**:

- Confidence and ability to deal with difficult situations (including those involving conflict)**_ is essential._**:

- Ability to work on own initiative as well as part of a team**_ is essential._**:

- Due to the nature of the role, weekend working **_is essential_**:

- Taking pride in your appearance as well as representing the ExcluSec brand at all times **_is essential._**:

- Eligible to work in the UK **_is essential._**:

- Have a 5 year verifiable work history **_is essential._**:

- IT literate **_is preferred._**

**Please Note**:If you do not meet the **essential** criteria for this role listed apply, please do not apply.

**We offer a range of employee benefits including access to Wagestream - an app-based service that allows employees to draw down 50% of their earned wages.**

**We are also providing the additional training required to renew SIA licenses (First Aid and Upskilling) FREE of charge to all employees who work on a regular basis.

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