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Warranty / Invoice Administrator

2 weeks ago

Altens Industrial Estate, United Kingdom Bell Truck and Van (Mercedes-Benz) Full time

An exciting opportunity has become available, we are now recruiting for an Warranty / Invoice Administrator to join our busy team at BLS Truck and Van, Mercedes Benz.

You will need to be able to display exceptional administration skills; and have the drive to achieve the company’s objectives. You will carry out administrative tasks including invoicing, warranty, R&M and retail invoicing. Importantly, you must be a teamplayer. Previous motor trade experience is essential, Kerridge and the one linked system would be a distinct advantage.

**Main duties**:

- Invoicing warranty claims using standard text & times.
- Submitting warranty claims to Mercedes-Benz.
- Achieving daily sold hours targets.
- To receive all job cards with warranty/R&M items and input all claims into system, transmit to Mercedes Benz and ensure that all claims are transmitted correctly and successful.
- Identify warranty parts to be returned to manufacturer and parts for disposal, and inform service department of action required.
- Check any claims rejected and resubmit errors, or in conjunction with manager investigate rejected claims.
- Post claims into accounts and re-invoice, resubmit and credit when required.
- Return documentation for rejected warranty/R&M items for re-costing by service administrator.
- Participate in warranty/R&M audits as required.
- To record any job pack errors in the form of a corrector sheet.
- To check vehicle history for repeat repairs or ascertain if warranty claim.
- To carry out general service administration tasks, including filing as required.

Hours for this role: 42.5 hours per week, Monday to Friday.