Optimisation Manager

**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
We have a great opportunity for you to join Thames Water as an Optimisation Manager.
As an Optimisation Manager, we are offering a salary between £42,076- £56,926.
This role is Monday-Friday.
You will be responsible for the delivery of Water Quality improvements, Leakage, low pressure and Supply Interruptions through the provision of water supply expertise. To act as a focal point for the field investigation of more complex operational problemsand identification of the need for appropriate maintenance and improvement work to ensure the network and the whole hydraulic system performs efficiently and effectively.
You will be required to provide input into scoping of Engineering projects. The role will also provide primary support for event stakeholder management.
**What you will be doing**:

- Lead a team of Engineers and Analysts to provide a consistent approach to system optimisation (principle and transfer) across the region.
- Developing tactical solutions and contingency plans to reduce risk and incident avoidance across the water system, driving operational excellence in Water Quality and Customer
- Delivering leakage reduction, via day-to-day management of detection strategy and via scoping technical solutions to achieve a calmer operation.
- DG2/Supply Interruptions - Maintain targets for areas and monitor current position against targets. Identify problems and potential solutions through liaison with Capital Delivery if required. Lead in the resolution of minor pressure problems and contributetowards OFWAT audit requirements.
- Identifying water supply/demand risks within the system or region, and leading the necessary investigations and resolution actions, working closely with other delivery stakeholders, to ensure the risk is mitigated and customers’ supplies secured.
- Support the Risk Assessment process for all Network activity (Permits/Risk Assessment process), including developments and growth.
- Work closely with Regional Operations teams in Water Networks, Water Production, System Operations team, Developer Services, Asset Management, Capital Delivery, Innovation and various other business units within the business to ensure consistency in approachfrom planning to delivery of the system optimisation strategy.
- Support the Event Management process for the company, by taking part in the Managers’ Out of Hours standby roster.

**What you should bring to the role**:

- Be ideally educated to a degree level or equivalent in a technical discipline
- Have Leadership or Project Management qualification is not essential, but preferable
- Have the ability and experience to lead technical teams and develop strategies and processes, and have good analytical, problem-solving, reasoning and negotiating skills
- Be comfortable communicating at all levels and will have sound stakeholder management skills
- Have extensive water industry experience preferably in Clean Water Supply operations and a proven understanding of the regulatory and legislative aspects of the water industry
- Have Knowledge of asset management and capital delivery is highly desirable
- Ideally, you will have a full clean driving license and your own car, as this role will involve travel across the region

**What’s in it for you?**
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you moneyand support your well-being.
Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner.If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.
Find out more about working at Thames Water
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customerson the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.