Customer Service Representative
2 weeks ago
Pod are very excited to be working with this food production business with 1200 employees based worldwide and they are looking for 3 Customer Service Representative to join their great team in Manchester.
In this role you will be accountable for focusing on building strong relationships with your set of customers and ensuring all supply chain operations run smoothly, in order to achieve high levels of customer service and fulfilment.
This is a great opportunity to join a company with a global footprint and $6billion annual revenue who is trying to keep ahead of the trend. You will have the chance to work with international stakeholders including the team based in Germany, Africa, US.
About the role:
As Customer Service Representative you will
- Manage the orders through SAP and make sure they arrive on time and in full
- Set up new customers and bring them on-board
- Work closely with internal and external stakeholders such as the Planning, Logistics, Finance and Technical team
- Send documentation needed for the shipment of goods
- Deal with customer enquiries within agreed timeframe
About the role:
- Previous experience in same or similar role within Supply Chain and Operations
- FMCG background
- Enthusiastic and proactive
- Strong communication skills (European language is desirable)
- Excellent analytical skills and proficient with Excel and SAP/Salesforce
- Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, InventoryManagement, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies._
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