Shop Supervisor Retail
2 days ago
**Job Summary**
**Duties**
- Supervise daily shop operations, ensuring efficiency and productivity.
- Manage and lead a team of shop staff, providing guidance and support to achieve performance goals.
- Maintain high standards of customer service, addressing any concerns or queries promptly.
- Organise inventory management, ensuring stock levels are maintained and orders are processed accurately.
- Implement sales strategies to drive revenue growth while fostering a positive shopping experience for customers.
- Conduct regular training sessions for staff on product knowledge, sales techniques, and customer service best practices.
- Oversee administrative tasks such as scheduling shifts, managing payroll records, and maintaining employee files.
- Ensure compliance with health and safety regulations within the shop environment.
**Skills**
- Strong organisational skills with the ability to prioritise tasks effectively.
- Proven team management experience, demonstrating leadership qualities that inspire others.
- Excellent phone etiquette and communication skills for effective interaction with customers and team members.
- Background in retail management or sales management is advantageous.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Administrative proficiency, including familiarity with scheduling software and inventory systems.
- Multilingual abilities are a plus, enhancing communication with diverse clientele.
The Shop Supervisor position is essential for creating a positive work environment that promotes teamwork and exceptional customer service while driving operational success within the shop.
Pay: From £30,000.00 per year
Additional pay:
- Performance bonus
**Benefits**:
- Store discount
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Shop supervisor retail
Expected start date: 01/02/2025
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