Part Time Bodyshop Advisor
7 days ago
**Part Time Body Shop Advisor - Drive Motor Retail (Redcar)**
Are you a customer service champion with a passion for the automotive industry? **Drive Motor Retail** is seeking a talented and personable **Body Shop Advisor** to join our team. If you thrive on providing exceptional service and enjoy interacting with customers, this role is perfect for you
As a **Body Shop Advisor** at Drive Motor Retail, you will be at the forefront of our customer service efforts. Your role will revolve around assisting customers with their vehicle repair needs and ensuring their experience with us is positive and hassle-free.
**Why Join Us?**
At Drive Motor Retail, we value our people and offer comprehensive support to help you succeed in your role. As a **Body Shop Advisor**, you’ll have the opportunity to be part of a dynamic team, providing excellent service and gaining valuable industry knowledge.
**Package Details**:
**Basic Salary**: 16 Hours: £9518.08 PA ---- 22.5 Hours: £13,384.80
**Working Hours**:
- 16 Hours = 2x 8 hour days per week (1 day must be a Friday)
- 22.5 Hours = 5x 4.5 hour days (E.g 8:30am - 1pm / 12:30pm - 5pm)
**Benefits**:
- **Discounted shopping, gym, and dining** benefits
- **Medicare cash plan** for you and your children, offering same-day access to an online GP, and covering health, wellbeing, and dental care
**Key Responsibilities**:
- Consult with customers to understand their vehicle repair needs and keep them informed throughout the repair process
- Maintain excellent communication and ensure customers are updated on the progress of their vehicle repairs
- Handle all **Bodywork** administration tasks, including reception duties, booking appointments, courtesy car diary management, recovery driver scheduling, and customer call-backs
- Stay up to date with **Bodyshop** procedures and developments, and communicate these clearly to customers
- Support the **Bodyshop** department by booking cars, liaising with insurance and car hire companies, managing general administration, and ensuring customer satisfaction at all times
**What We’re Looking For**:
- Strong customer service skills and a friendly, approachable demeanour
- Excellent communication and interpersonal abilities
- Knowledge of basic automotive terminology and repair processes is a plus
- Ability to handle customer inquiries and concerns with professionalism and empathy
- Experience within the **Accident Repair** industry or as a **Bodyshop Administrator/Customer Service Advisor** is highly desirable
**Job Types**: Part-time, Permanent
Pay: £9,518.08-£13,384.80 per year
Expected hours: 16 - 22.5 per week
**Benefits**:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Free fitness classes
- Free flu jabs
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount
Schedule:
- No weekends
**Experience**:
- Bodyshop Advisor: 1 year (required)
Licence/Certification:
- Drivers License (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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