Renewals Consultant

6 days ago


Crouch End, United Kingdom People by People Full time

**Renewals Consultant - Leading North London Estate Agent**

**Lettings experience essential**

**Salary up to £32k+ **dependent on experience

**Monday - Friday **8:45 - 18:00

**Responsibilities will include**:

- Facilitating tenancy renewals across the company’s complete property portfolio, covering their extensive network of Lettings Offices.
- Contacting both Landlord and Tenant three months prior to tenancies end date and effectively negotiating a tenancy renewal.
- Providing tenancy paperwork in accordance with legislative requirements and following of Lettings procedures.
- Maximising the renewal conversion rate and ensuring cross referrals of potential business to other parts of the group.
- Ensuring that internal procedures are followed and continuously support achievement of business growth goals.
- Maintaining a high renewal rate and delivering on department KPIs.
- Keeping up-to-date with all lettings compliance and litigation and advising our clients of any changes that may affect them
- Building and maintaining a fantastic working relationship with various departments at David Astburys involved in the lettings process

**Personal Specification**:

- Experience in Lettings or customer service-based roles
- Good administrative skills
- Outstanding communication and customer service skills
- Enjoy working at a fast pace with high volumes
- An eye for detail
- Enjoy working in a target driven environment.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£35,000.00 per year

**Benefits**:

- Discounted or free food
- Gym membership

Schedule:

- Monday to Friday

Application question(s):

- Do you have estate agency experience?
- Do you live within a 45 minute commute of Crouch End, North London?


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