Reception Administrator

2 hours ago

Stirling, United Kingdom Camphill Blair Drummond Full time

**Are you looking to get back into work? Are you aged 25 and over and been out of work for more than a year?
We are currently recruiting for a Reception Administrator to join our team.

**JOB PURPOSE**

To provide an effective and efficient reception service to the Community along with administration support in line with operational needs and appropriate procedures and values of the Camphill community.

**Supporting the Camphill ethos** is a key element of the role to ensure that Camphill Blair Drummond maintains its role as a leader in care provision and that the people who live and work in our community can develop in a therapeutic environment.

Camphill Blair Drummond is a vibrant and forward-looking organisation, with a clear vision for the future. It is a home-from-home environment giving people with learning disabilities residential and day care, meaningful activities, and lasting friendships. Our community offers one of the most distinctive work environments in the Central Belt. It is an attractive place to work offering a diversity of people, activities and opportunities for everyone in a rich culture with a guaranteed friendly welcome. The commitment and enthusiasm of the people who live and work at Camphill Blair Drummond creates such a warm, friendly and supportive community where everyone’s contributions are valued and respected.

**Hours of Work: up to 35 per week**

**Salary: Real Living Wage**

**MAIN DUTIES**

**Major Tasks**
- Manage busy reception area which will involve welcoming and directing visitors, families, volunteers and residents
- Manage all incoming and outgoing mail
- First point of contact for incoming telephone calls
- Providing administrative support to the office administration team
- Provide general administration support to internal team, including our Capital Development and Appeal teams
- Resolve administrative problems and enquiries
- General administration duties including minute taking, filing, archiving, photocopying, website update etc.
- Any other administrative duties required to meet the changing needs of the Community.

**EXPERIENCE AND SKILLS**

**Desirable**
- Experience of providing administration in a busy office environment
- Excellent verbal and written communication skills
- Thorough knowledge of Microsoft Office
- Experience of updating websites and using social media (or a willingness to learn)
- Flexible, adaptable and able to work under pressure
- Ability to work on own initiative and as part of a team of employees and volunteers
- Ability to prioritise and work to deadlines
- Excellent interpersonal skills and ability to deal with people in stressful situations
- At least 2 years secretarial / office experience
- Experience of handling petty cash
- Knowledge and experience of working with people with a learning disability
- Experience of work in the voluntary sector

**PERSONAL ATTRIBUTES**

**Essential**
- Supportive of the aims and values of Camphill Blair Drummond
- Approachable and personable
- Articulate & outgoing
- Flexible in approach & willing to take the initiative within agreed parameters
- Able to absorb new concepts quickly & to adapt to changing circumstances

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