Margin Services Operations Service Delivery Senior Associate

2 weeks ago

Bournemouth, United Kingdom JPMorganChase Full time

Join us as a Margin Services Operations Senior Associate to enhance client experiences, drive strategic initiatives, and lead a dynamic team

As a Margin Services Operations Service Delivery Senior Associate in the Operations Service Delivery Team you will play a pivotal role in proactively enhancing the Client Experience for a diverse portfolio of Buy-side Derivatives Firms. In this role you will drive strategic initiatives that shape the future of our business, and contribute to the success of our Global Operations. As a manager within the OSD team, you will collaborate with Stakeholders across Securities Services to maintain high standards of Operational Service Levels for the Margin Services Business.

**Job responsibilities**
- Directly manages and help develop team members within the OSD team
- Manages incoming and outgoing Client queries related to the end-to-end Margin Services function
- Proactively monitors and maintains Operational Service Levels to Clients, owning Operational escalations from identification through to remediation
- Utilizes available data to provide meaningful data and analysis to Clients to highlight areas for improvement within their Operating Model
- Partners with Relationship Management and Client Service teams to deliver Client Service Reviews and Due Diligence workshops
- Develop sexcellent networks of internal Stakeholders across the business
- Contributes to the delivery of key workstreams, tasks, and projects across the OSD teams, collaborating cross-region and cross-function where required
- Supports Audit, Regulatory and Compliance deliverables; helping to drive action plans and deliverables as required
- Co-ordinates team activities and prepare materials for Town Halls, Employee Recognition, and strategy working sessions
- Collects and maintains internal resources and documentation on collaboration sites such as SharePointProvides reporting, analytical, communications and project support to MS Operations management

**Required qualifications, capabilities, and skills**
- Leadership/management experience
- Strong verbal and written communication skills for clear Executive Messaging
- Effective Client Management skills, and ability to deliver challenging messages
- Excellent attention to detail and accuracy
- Ability to understand complex models within the financial sphere
- Problem-solving and data analysis
- Strong time management skills, and ability to prioritise and work under pressureSelf-motivated, tenacious and able to work with high degree of independence
- **Preferred qualifications, capabilities, and skills**
- Experience within Collateral or Derivatives

  • Margin Services Operations Service Delivery Senior Associate

    2 weeks ago

    Bournemouth, United Kingdom JPMorganChase Full time

    **JOB DESCRIPTION** Join us as a Margin Services Operations Senior Associate to enhance client experiences, drive strategic initiatives, and lead a dynamic team! As a Margin Services Operations Service Delivery Senior Associate in the Operations Service Delivery Team you will play a pivotal role in proactively enhancing the Client Experience for a diverse...

  • Margin Services Operations Service Delivery Associate

    2 weeks ago

    Bournemouth, United Kingdom JPMorganChase Full time

    **JOB DESCRIPTION** Join the rapidly-growing Margin Services area and help us to continue to be market leaders, supporting new business opportunities and regulatory change. As a Margin Services Operations Service Delivery Associate in the Margin Services Operations Service Delivery (OSD) team you will play a pivotal role in proactively enhancing the Client...

  • Margin Services Analyst

    4 days ago

    Bournemouth, United Kingdom JPMorganChase Full time

    DescriptionEnhance client experience and support strategic initiatives as a Margin Services Analyst in our fast-paced global team.As a Margin Services Analyst within the Margin Services Operational Service Delivery (OSD) team you will play a pivotal role in proactively enhancing the Client Experience for a diverse portfolio of Buy-side Derivatives this role...

  • Margin and Collateral Associate

    4 days ago

    Bournemouth, United Kingdom JPMorganChase Full time

    DescriptionJoin our Bournemouth based Client Service Representative team! Do you have experience with buy-side clientsand would like to utilize your communication skills Then you found the right position!As a Margin and Collateral Associate within our Collateral Services team you will play a crucial role in mitigating counterparty risk. You will monitor and...

  • Margin and Collateral

    2 days ago

    Bournemouth, United Kingdom J.P. Morgan Full time

    Join our Bournemouth based Client Service Representative team! Do you have experience with buy-side clientsand would like to utilize your communication skills? Then you found the right position! As a Margin and Collateral Associate within our Collateral Services team, you will play a crucial role in mitigating counterparty risk. You will monitor and collect...

  • Prime Financial Services Margin Analyst

    4 days ago

    Bournemouth, United Kingdom JPMorganChase Full time

    DescriptionAre you experienced within the financial industry and have strong communication skills Then you found the right position for you!As an Prime Financial Services Margin Analyst within the Prime Brokerage Margin team you will be exposed to day-to-day operational and client-facing functions including firm and regulatory risk monitoring review and...

  • Prime Financial Services Margin Analyst

    3 days ago

    Bournemouth, Bournemouth, United Kingdom JPMorgan Chase Full time £40,000 - £80,000 per year

    Are you experienced within the financial industry and have strong communication skills? Then you found the right position for youAs an Prime Financial Services Margin Analyst within the Prime Brokerage Margin team, you will be exposed to day-to-day operational and client-facing functions including firm and regulatory risk monitoring, review and approval of...

  • Margin and Collateral

    2 days ago

    Bournemouth, United Kingdom JPMorganChase Full time

    Job Description Join our Bournemouth based Client Service Representative team! Do you have experience with buy‑side clients and would like to utilize your communication skills? Then you found the right position! As a Margin and Collateral Associate within our Collateral Services team, you will play a crucial role in mitigating counterparty risk. You will...

  • Margin and Collateral

    4 days ago

    Bournemouth, Bournemouth, United Kingdom JPMorganChase Full time £45,000 - £90,000 per year

    DescriptionJoin our Bournemouth based Client Service Representative team Do you have experience with buy-side clients and would like to utilize your communication skills? Then you found the right positionAs a Margin and Collateral Associate within our Collateral Services team, you will play a crucial role in mitigating counterparty risk. You will monitor...

  • Margin and Collateral

    6 days ago

    Bournemouth, Bournemouth, United Kingdom JPMorgan Chase Full time £34,000 - £50,000 per year

    Join our Bournemouth based Client Service Representative team Do you have experience with buy-side clients and would like to utilize your communication skills? Then you found the right positionAs a Margin and Collateral Associate within our Collateral Services team, you will play a crucial role in mitigating counterparty risk. You will monitor and collect...