Noise Solutions

**This role will be Home-Based, with occasional travel to the office in Cambridge (On the Science park). Equipment will be provided.**

**Why Join Us?**

At Noise Solution, you will be part of a supportive and innovative team making a real difference in young people’s lives. This apprenticeship is not just a stepping stone into administration but an opportunity to grow in a unique, purpose-driven environment

**Business Overview**

Noise Solution is an award-winning organisation that uses creative mentoring through music and digital technology to improve the well-being of young people facing significant challenges. We work in partnership with education, social services, and community organisations to deliver transformative experiences. Our approach combines face-to-face mentoring with secure digital platforms, underpinned by robust data analysis, to drive measurable, life-changing outcomes. As an Apprentice Admin Assistant, you will play a vital role in supporting the day-to[1]day operations of Noise Solution, helping us deliver our mission to empower young people and their families.

**Key Responsibilities -**

**Administrative Support**
- Assist with data entry and maintain accurate records using Noise Solution’s digital platforms
- Organise and manage digital files and physical documents
- Schedule meetings and manage diaries for the team.
- Help prepare reports, presentations, and correspondence

**Customer Service**
- Act as the first point of contact for visitors, both online and in person
- Liaise with participants, families, and partner organisations as required.

**Operational Support**
- Support the logistics of creative mentoring sessions, such as booking venues and arranging resources.
- Assist in tracking attendance, session completion, and data collection
- Help with maintaining office supplies and equipment
- Support the creation and sharing of content across our social media channels.

**Team Collaboration**
- Contribute to team meetings by providing updates on admin tasks
- Work collaboratively with the admin and delivery teams to ensure smooth operational flow

**Social media support**
- Support the creation and curating of our social media strategy

**What You’ll Learn**
- Through this apprenticeship, you will gain hands-on experience and develop skills in:

- Office administration and operational support
- Professional communication and customer service
- Using digital tools for data management and reporting
- Understanding the impact of Noise Solution’s work in transforming young lives. You will work towards a relevant qualification, (e.g., Level 3 Business Administration) apprenticeship and receive full support from your supervisor and training provider

**Skills and Attributes**:

- Organised: Able to manage multiple tasks effectively Tech-savvy
- Comfortable with Microsoft Office, Google Workspace, or willing to learn
- Detail-oriented: Accurate with data entry and record-keeping
- A Good Communicator: Polite, professional, and able to interact with diverse groups
- Proactive: Ready to take the initiative and ask questions to learn
- Team-oriented: Willing to collaborate and contribute to Noise Solution’s mission

**Eligibility Criteria**
- You must not hold a qualification in business administration above Level 3
- Eligible to work in the UK and committed to completing the full apprenticeship duration

**Equal opportunities**

**Diversity, equality and inclusion**
- Noise Solution is an organisation which genuinely and authentically embraces diversity, equality and inclusion through every aspect of its governance, staffing and delivery. We are committed to actively encouraging and promoting the employment of women, disabled and black and minority ethnic employees as these populations are underrepresented in our industry and beyond.

**Training Information**

If you do not hold GCSE Maths & English (or equivalent), these will be delivered alongside the apprenticeship programme.

Our delivery of training is through blended learning. Supported by one of our sector specialist tutors, they will deliver teaching sessions using various methods including face to face teaching, Skype, Facetime, telephone and peer virtual classroom whilst using our interactive multi-sensory teaching resources. Teaching sessions are normally bi-weekly or monthly, depending on the learner’s preferred learning style. Additionally, the tutor will provide the support required to ensure the learner enjoys and ultimately successfully achieves their goals and completes their training. We want learners to feel that our team are approachable at any stage of their learning journey.

You will initially take an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly. We ensure that you stay on track to complete your programme on time by managing your expectations through our state-of-the-art e-portfolio system. At the end of your programme,