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Senior Veterinary Receptionist
2 weeks ago
**Location**:
Savile Road, Dewsbury, West Yorkshire
Hours:
Full time
Practice:
Calder Vets Dewsbury
**Salary**:
£20,322.40 per annum
**Your role and responsibilities**
- Duties will include but not limited to:
- Supporting the lead Nurse
- Line managing other Receptionists
- Support the front-of-house team to deliver outstanding customer service to our clients
- Work with the Client Care Team Leader and other members of the SLT team
- Help ensure the smooth running of the practice
- Identify staff training needs and work with the Client Care Team Leader to organise training
- Demonstrate positive leadership skills by leading by example
- Communicate with other Seniors to organise reception cover for sickness
- Work with Client Care Team Leaders on overseeing debt as well as other reception and admin tasks
- Communication of any business updates
- Registering clients, dealing with enquiries, taking orders for repeat prescriptions, and promoting the Pet Health Club.
Previous reception experience is essential and previous veterinary experience is desirable.
Calder Vets Enriches the Lives of Our Team, Clients and Patients
It's important to us that our team is happy and harmonious. Compassion, trust, skill and friendship are all key to achieving this. Veterinary Medicine is a way of life. We can choose how to live it.
Were all about our people
Calder Vets is about people. We are here because of our clients. Were human-first and we want the best for our team, our customers, and our patients.
You'll want to work with us if you enjoy an ever-evolving and progressive environment. The skills we all have are important because we elevate each other. We want individuals who push themselves and inspire those around them. Its amazing to have that kind of peer support.
This is a full-time 40-hour-a-week position working 1 in 4 weekends. Shift patterns include 7.30 to 4.30 and 11 am to 8 pm.
A driving licence is required for this role as it's a roving role and you will be expected to cover other branches for holidays and sickness.
**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
**About us**
Calder Vets is a long-established primary small animal practice with our central Hospital in Dewsbury, West Yorkshire. We also have 10 satellite clinics across South and West Yorkshire, including excellent support from our sister referral Hospital, Paragon Veterinary Referrals.
Were passionate veterinary professionals who are committed to providing exceptional care. Our mission is to provide high-quality healthcare and strive to make visiting the vets a positive experience for our patients and clients. Our core values are Clinical Excellence, Client Care, Patient Care, Teamwork, Development and Positivity. We are looking for like-minded team members to come and join our fantastic team.
