Chef de Partie

2 days ago

Oxfordshire, United Kingdom Appcastenterprise Full time

**What we’ll give**:Chef de Partie**
- £26,000 per annum, 40 hours per week
- Compass exclusive offers on PerksAtWork
- Access to a wide range of programs to train and develop you
- Pension contribution
- Medicash healthcare
- Eyecare vouchers
- Free meals on shift
- Discounted stays at other Venues Collection Hotels
- Free gym on-site

Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Milton Hill House. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venueprovides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Milton Hill House is part of The Venues Collection, a division of Levy UK & Ireland, the market leader in contract catering & support services.

**Who you are**:

- A flexible approach to work is essential for this role
- It is desirable that you will have worked in a similar role on nights previously
- You will need a ‘can do’ attitude and have real passion and pride in your work
- Attention to detail is essential
- Medium level English is also desirable

**What you'll be doing**:

- Ensure the Night audit procedure is completed to the standards required by the company
- Undertake a nightly control of postings and ensure that all revenue and payments are posted and that all departments are balanced and cashed up
- Reception duties: checking guests in and out of bedrooms, answering telephone calls and servicing all guest requests
- Completing hotel walk rounds throughout the night ensuring security and fire safety, addressing and/or reporting any issues or shortfalls in standards
- Dealing with issues occurring at night which involves complaint handling and managing difficult people/situations
- Carry out the evacuation procedures in the event of fire alarm activation
- Clearing and setting up conference/function rooms
- Basic food preparation and delivery of room service to guests
- Service of food and drink in the hotel bar after hours
- Leadership and management of the Night Team
- Ensuring all colleagues on duty are performing their job role and are working to the Hotel & Company standards, policies and procedures
- Providing general customer service, ensuring complete guest satisfaction is achieved at all times
- Performing basic accounting activities to support our Finance department

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