Logistics Administrator/customer Service Assistant

2 weeks ago

Kings Langley, United Kingdom SMA Worldwide Ltd Full time

Main duties include:

- Entering and tracking data on the internal systems. for shipments, quotes, orders and varied logistics needs.
- Dealing with telephone queries and other associated administrative duties as required.
- Communicating with customers on a daily basis, taking bookings, providing quotations and attending to any queries or concerns they may have.
- Continually updating the systems to ensure that all jobs/data are entered, allocated, costed, tracked and monitored until delivered.
- Liaise with drivers/operators to allocate jobs efficiently and manage the safe and cost-effective utilisation of all drivers ensuring that the customer service requirements are fully met in line with the business objectives, clients’ need and SMA ISO benchmark and service excellence.
- Palletising freight, labelling and despatch
- Receiving, picking, packing and despatch of goods in a safe and timely manner.
- Ensure warehouse consumables are ordered in a timely manner, liaising with the Accounts.
- Assist in the loading and unloading of stock in and out of the warehouse as required.
- Occasional backup for the company Heathrow sorting site.
- Perfect English Language
- Computer literate.
- Excellent attention to details.
- Multi-tasking and Organisational Skills.
- Problem Solving and Quality Focus.
- Flexible attitude and ability to assist in all areas of the office as needed.
- Ability to work in a Fast-paced environment.
- Ability to work on your own and among a team with the same precision.
- Socially-focused with a can-do attitude.
- Cheerful and courteous personality.
- Understand the importance of working in a team. _Good Team Player_
- Excellent time keeping.
- At least one year’s experience in a similar role.
- Ensure that Health and Safety regulations are maintained and adhered to.
- To participate in relevant training courses.

**Salary**: £26,000

Hours: 8am to 6pm Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Kings Langley: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Work Location: One location

Reference ID: CS270223

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