Subsidence Claims Technician
1 week ago
**Claims Technician Subsidence - remote working - UK up to £25k per annum plus an excellent benefits package, offering a full training development programme with the opportunity to progress towards Subsidence Consultant, support towards Industry qualifications,25 days holiday plus bank holidays, Healthcare, Pension, Employee wellbeing assistance, Life Assurance**
A global leader within the Loss Adjusting Industry and renowned worldwide for being passionate about what they do are now seeking creative and caring people with a claims background in subsidence / buildings / property to join their vastly experienced andaward-winning Subsidence team where you will play a vital role within the business by providing guidance and assistance to customers by delivering a 1st class customer journey throughout the lifecycle of their claim. Are you looking for a new challenge?
**Key responsibilities**:
- Act as a first point of contact for clients and policyholders for any queries on their Subsidence claims
- Manage your own portfolio of subsidence claims by delivering an exceptional customer experience
- Maintain task diary systems, produce client reports/letters
- Liaise with contractors and other relevant external suppliers
**About you**:
- Excellent Customer Services experience with a Claims background within Subsidence / Buildings / Property
- Organised and be able to work to tight deadlines
- Exceptional communication and negotiation skills
- Able to work in a demanding environment and be able to handle difficult situations
- Experienced in using computer based claims handling systems
- Industry qualifications of committed to gaining the relevant knowledge and working towards Cert CILA
This is a full-time, permanent role, 35 hours per week Monday to Friday.
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