Head of Brand and Content

**MEDECINS SANS FRONTIERES UK**

Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.

MSF has around 63,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities. MSF offices are spread across Europe, North and South America, Asia, Africa and Australasia.

At MSF UK/IE, we support MSF's operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff. MSF UK/IE personnel are dynamic, hard-working, enthusiastic and committed to MSF's values and aims. In addition MSF continues to build upon its presence in Ireland to become a widely recognised, accepted and respected humanitarian organisation among Irish audiences, and within the Irish humanitarian and political sector.

**Position**:
The Head of Brand and Content plays a lead role in managing the brand, overseeing the production of content, coordinating content across all channels and ensuring that it follows MSF’s objectives in terms of operations, fundraising, advocacy and recruitment.

In close collaboration with the Director of Communications, you would lead the development and implementation of the organisation’s brand and content strategy.

You would manage and support a team of content producers in line with our best practice management standards; appraising, coaching, mentoring and supporting your team and ensuring they are fulfilling their objectives to the best of their ability. You will also ensure that your team supports content producers in other teams by ensuring products adhere to brand guidelines and by providing copywriting and editorial support, audio-visual materials and graphic design services.

You will operate collaboratively across multiple departments and teams within MSF UK, including Fundraising, HAARP (advocacy) and the Manson Unit to ensure quality and strategic alignment of cross-departmental communications initiatives. You will also serve as a focal point for discussions on content management across the international MSF movement, of which MSF UK is a member.

**JOB TITLE: Head of Brand and Content**

**DEPARTMENT: Communications**

**HOURS: Full-time - 37.5 Hours per week**

**LENGTH OF CONTRACT: Permanent**

**LOCATION: London. Hybrid working - 2 days per week in the office**

**SALARY: £65,858.73
**Requirements**:
**Knowledge, Skills & experience**:

- Demonstrable experience of devising and delivering communications strategies to advance the aims of an organization.
- Extensive knowledge of the principles of brand management and brand practice.
- Demonstratable knowledge and senior experience of digital and print production processes, content gathering, content management systems, copywriting/editorial, audiovisual and graphic design, or a mixture of these.
- Outstanding organisational and strategic skills with the ability to handle large volumes of work, track multiple projects or activities at any one time.
- Significant leadership and line management experience with proven ability to communicate and engage with diverse stakeholders, as well as the ability to “manage upwards”
- Superior interpersonal and networking skills and ability to work cooperatively with a wide variety of stakeholders.
- Experience of working in a dynamic, complex organisation.
- Experience managing communications-specific risks and demonstrable awareness of best practice within humanitarian contexts, particularly in areas of safeguarding and EDI.
- A strong understanding of and engagement with global current affairs and the communications environment within which MSF operates.
- Genuine interest in and commitment to the humanitarian principles of MSF.

**Other information**:
**Diversity, Equity and Inclusion**

We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues