Head of Branston Records Management Service

**Head of Branston Records Management Service - 76547**
**£37,683 - £41,506**
**Burton-upon-Trent**:
**_ Head of Branston Records Management Service - Maternity Cover_**

**Reports To**

Head of Branston Operations

**Location & Terms of appointment**

This is a temporary post based in Branston, Burton-on-Trent, Staffordshire, to cover maternity leave

12 months FTA or secondment (OGD)

**Salary and Grade**

This post is SEO National

**Role Purpose**

This is an exciting opportunity to influence and drive changes and improvements to many aspects of how the team works and how records are stored. We recognise that advances in technology and digital working have transformed the volume and scale of information the department creates and uses. You will develop strategic plans that lay out better ways of managing information that are fit for the 21st Century and smarter ways of working. You will need strong leadership skills to support the team through change and the challenges that come with it.

The team provides a dedicated and expert function so a strong customer service focus is vital. The service the team provides also requires close liaison with individual prison establishments, probation offices and courts across the MoJ so the ability and expertise to build strong professional relationships on an individual and team basis is very important.

This is an interesting and stimulating role, working to develop long-term plans to move to a more digitalized records management system across the MoJ.

**Main Activities / Responsibilities**

The job holder will be required to undertake the following duties and responsibilities:

- Lead, direct and motivate the staff in the RMS team and set stretching and achievable targets to ensure that service level agreements are met. You will demonstrate and encourage behaviours which support the organisation’s values.
- Adopt a flexible approach, managing team resource to adapt to changing priorities within short deadlines whilst continuing to deliver an efficient service.
- Recruit, train and develop staff to have the skills, competencies and experience needed to deliver a high-quality service to customers. You will join a newly formed senior management team and will have the opportunity and responsibility to influence the team, draw out improvements and embed changes so that the team becomes more dynamic and innovative in its approach.
- Manage sensitive, complex and thorough information searches of records held onsite and in offsite storage to provide a comprehensive response to requests from national police forces and independent inquiries. You will produce witness statements on behalf of the MoJ when required.
- Review existing guidance materials to ensure that they remain current, fit for purpose and in line with the latest MoJ and HMPPS Record Retention and Disposition Schedules.
- Take a lead in local and divisional employee engagement activities and encourage/ support staff to take part in Learning and Development opportunities to maintain good working relationships with staff and improve staff morale and motivation.
- Carry out Senior Responsible Officer duties, taking responsibility for all Health and Safety requirements and working with MoJ Estates and the facilities management team to ensure all issues are resolved in accordance with MoJ guidelines and legislative requirements.
- Liaise with MoJ procurement to manage local contracts for data shredding, IT arrangements, building maintenance and courier services.

**Person Specification**:
**Essential skills**:

- Experience of delivering customer service excellence in a processing environment.
- Demonstrable inspirational leadership with proven ability to lead and develop teams through significant change.

**Desirable skills**:

- Working knowledge of Public Records Act 1958. 1967, Freedom of Information Act 2000, Data Protection Act 2018 and the General Data Protection Regulation.
- Experience of leading a team in a digital environment, streamlining processes and delivering good quality services that provide value for money.

**Salary**:
£37,683 - £41,506

**Additional Information**:
**Working Arrangements & Further Information**

**Flexible working hours**

The Ministry of Justice offers a flexible working system in many offices.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportuni