Retail Team Member

6 days ago

Kendal, United Kingdom National Trust Full time

We’re looking for a Weekend Retail Team Member to welcome visitors to the National Trust shop at Sizergh, to answer their questions and help them make the most of their day.

**Salary**:12.25 an hour

**Duration**:Permanent

**Hours**:6 hours a week. Weekends (alternating Saturdays and Sundays), including evenings, bank holidays and holiday cover.

**Interview date**:TBC

What it's like to work here:Thank you for your interest in the Weekend Retail Assistant role at Sizergh. As one of the National Trust’s largest Lake District properties we have big plans to take our conservation, presentation and visitor engagement to a whole new level and we need someone fantastic to be part of our highly motivated team to help us deliver this.

It is an exciting time at Sizergh: we have already started planning the next few years of projects to deliver an emotive experience teamed with fantastic service, and you will be a vital part of this.

We want to look after this special place, forever, for everyone and you will work with the management team to help achieve this ambition. You will have fantastic opportunities to engage and inspire our visitors to really understand the work we do in our house and our countryside.

So if you want to be part of an enthusiastic retail team, delivering excellent customer service, a team who will share their exceptional skills and creativity every day, for every visitor: come and join us. It’s more than just going the extra mile, but really believing in it.

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing:As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.

You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.

Who we're looking forWe’d love to hear from you if you’re:

- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (6 hrs pw)

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