Credit Controller

2 weeks ago


Feltham, United Kingdom In2 Consult Full time

**IN2Consult / Credit Controller / Feltham / up to £18 pph / 1 day in the office per week**
- Collection of fees
- Following the set process already in place
- Work towards monthly cash targets
- Reducing any bad debt within your area
- Ability to work in multi currencies chasing debt in various countries
- Reconciling various files and accounts
- Working with aged debtors resolving queries
- Working closely with Adjusters, Insurers and Brokers
- Maintain and issue monthly statements to clients
- Respond to client requests for information
- Seek assistance from adjustors to resolve any outstanding issues
- Process fees and reserves into Class and ECF
- Create and maintain spreadsheets and reports to identify clients for collection.
- Issuing Refunds in a timely fashion and making sure that it is processed
- Keeping management informed of your progress, queries or changes to Client processes
- Keeping systems/master data updated with comments and changes to Client information

**Qualifications & Skills**
- At least 4 years experience in Credit Control, working in a fast paced, high volume environment
- Ability to follow set processes, but also be able to “think outside the box” to resolve a query or chase a client
- Excellent work ethic
- IT literate with advanced Word and Excel skills, able to produce Pivot Tables and v-look ups
- Having worked on various accounting or bespoke systems
- Excellent query resolution and reconciliation skills with the ability to obtain firm commitments for payment
- Client focused, good at establishing and building relationships
- Experience of raising billing issues with senior staff
- Experience of organising work to ensure objectives are met
- Experience of negotiating details to which both parties are willing to commit and deliver upon
- Able to communicate in a clear, concise and structured manner
- Enjoy working in a team and independently
- Ability to self-motivate and self-manage their workload
- Enjoys challenges and resolving queries with a positive attitude and persona

If this role sounds like it could be a good fit for you, please feel free to get in contact.

**IN2Consult / Credit Controller / Feltham / up to £18 pph / 1 day in the office per week


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