Project Support Worker

Job Title: Project Worker - H&MDS/T Outreach Reports to: Service Manager / Team Leader - H&MDS/T

Services

Date: 6th October 2021

Job Purpose:
To provide support to people who have been victims of Modern day Slavery & Trafficking, and help them re
- integrate into the community.

To provide support and direction to people who use our service so that they feel empowered to make positive choices such as finding employment/access education/have legal representation.

To be involved in a variety of tasks to support individuals including liaising with and /or accompanying individuals to meetings with external agencies like Healthcare, Solicitors, Immigration, Probation teams,

Mental Health, Recovery teams.

Objectives Typical Tasks

Provide the required level and quality of care and In conjunction with the co-ordinators and team support in line with partnership standards leaders, assess the needs of all clients referred through face to face contact with clients. Familiarise self with the support plans and risk assessments of the assigned clients.
- Work with the Team Leader in planning meetings for the week.
- Liaise and build networks with local community groups (including but not limited to: - local religious groups, community halls, community centres, libraries etc.) to facilitate the meeting of clients and provision of one-to-one support.
- Discuss and review support plans and risk assessments to facilitate a period of reflection and recovery.
- To assess clients’ accommodation and mitigate any risks, update the same through regular reviews.
- Signpost clients to appropriate services

(including but not limited to: - GP Registration, acquisition of HC2 Certificates, getting appropriate legal representation, acquiring IDs/ passports, opening of bank accounts, accessing benefits, accessing educational and training needs, following on trafficking cases and/ or compensation).
- Monitor the health and wellbeing of the clients who use the service and ensure access to healthcare as necessary.
- Apprise clients of upcoming meetings.
- Encourage clients to build social relationships and maintain contacts.
- Work with co-ordinators and specialist workers to enable clients to develop their skills and to network in the community.
- In conjunction with co-ordinators, produce and review “SMART” support plans.
- Hold regular face-to-face key working sessions with clients.
- Understand and scan relevant documents to maintain system and if possible resolve different matters.

Communicate with internal and external members Liaise and develop relationships with relevant to support people using the service. workers who can provide information, advice and counselling to assist clients.
- Develop relationships between clients and other support services.

Maintain up to date records as required by the To deliver and assist with the usage of Remote

Service. control devices to facilitate ongoing support.
- Maintain up to date records of all care/support needs for clients.
- To update support plans, risk assessments, detailed needs based assessments; recovery needs assessments and relative paperwork appropriately.

Maintain health and safety standards in line with Ensure relevant standards are followed at all

Service guidelines. times and maintained.
- Maintain good working knowledge of relevant standards in order to implement safely and appropriately.
- To highlight any safeguarding concerns to the line manager without delay.

Continuous self development to ensure Keep up to date with skills and knowledge. knowledge and skills are relevant to the service. Attend mandatory training.
- Attend other training and development activity where appropriate.
- Participate in development reviews.
- Read and seek to understand all relevant communication eg staff handbook, written communication, marketing literature.
- Attendance at staff briefings.

Actively support the vision, philosophies and Promote the core values of the Charity, ie values of the Charity. respect, compassion and hospitality.
- Act in a non-discriminatory manner.
- Maintain confidentiality at all times.

Undertake any other duties that are in keeping with the values of the Charity that you have the skill/ability to carry out.

Level of Disclosure: Enhanced

Person Specification

Essential
- Experience of working with vulnerable people with support needs
- Ability to undertake risk and support needs assessments
- Fluent in a second language e.g. Eastern European language / Arabic
- Knowledge of relevant support planning systems.
- Good organisational and planning skills.
- Excellent interpersonal skills.
- Excellent communication skills
- Proactive approach to individuals’ needs
- Good understanding of equal opportunities.
- Able to work alone or in a team
- Able to work in a pressurised environment
- Assertive approach
- Ability to motivate people
- Ability to use initiative
- Good level of IT skills
- Can do and pro-active approach

Desirable:

- Working in a f