Personal Assistant
1 week ago
We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and our employees make a crucial contribution to this.
Nine times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.
We have an exciting opportunity to join #TeamEMR as a **Personal Assistant to Directors.**
Based in our head office in Derby, you provide comprehensive Personal Assistance (PA) to the Directors, include diary management, writing and preparing presentations, organising meetings and managing correspondence.
**Key Roles and Responsibilities**
- Provide full PA and secretarial support to the HR Director and Customer Experience Director.
- Ensure the most productive use of the Directors' time through diary management, travel coordination, and prioritisation of commitments.
- Prepare and edit high-quality presentations, reports, and correspondence.
- Organise meetings, including scheduling, agenda preparation, minute taking, and follow-up actions.
- Act as a key point of contact between Directors and internal/external stakeholders, always maintaining confidentiality and professionalism.
- Support the planning and delivery of corporate events as required.
- Liaise with internal departments and external partners to facilitate seamless communication.
- Line manages three Receptionists, overseeing rotas, training, leave cover, and performance.
- Provide absence cover for fellow PAs and the Executive Assistant.
**About You**
We’re looking for a confident and capable individual who brings:
- ** Exceptional organisational skills** and a **proactive approach**, with a strong commitment to delivering work to the highest standard.
- A **proven track record** of thriving in a fast-paced, varied environment, using initiative and sound judgement to manage competing priorities.
- ** Strong written and verbal communication skills**, with the ability to produce high-quality correspondence and liaise effectively at all levels.
- The ability to **build strong working relationships** across all levels of the organisation through a professional, friendly, and approachable manner.
- Proficiency in key IT packages, including **Microsoft Word, Excel, PowerPoint**, and **Outlook**, with the ability to produce polished and professional documentation.
**As well as a competitive salary, we’ll also offer you**:
- 32 days annual leave (including bank holidays), rising to 34 days after 2 years of service
- Free travel on East Midlands Railway and other train companies operated by Transport UK
- 75% discount on other national rail train companies, including for partners and dependants
- Discounted friends and family tickets on the EMR network
- Various personal development and progression opportunities
- Excellent pension scheme
This position is based in our Derby Head office, but we've adopted a flexible hybrid working model that creates the opportunity to work in your own way at home but also provides great spaces for in-person collaboration.
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