Clinic Assistant

2 weeks ago

Bristol, United Kingdom Newmedica Full time

**Role**: Clinic Assistant

**Salary**: £22,500 per annum

**Contract**: Full Time - Permanent

**Hours**: 40 hours per week including Saturday or Sunday

**Why should you join Newmedica?**

We are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery.

We aim to make a positive difference to people’s lives through better sight and eye health.

We pride ourselves on delivering outstanding clinical care for our patients. Some of our overwhelmingly positive patient feedback and experiences can be found here.

We have an exciting opportunity that has arisen in our Bristol locations (including Clifton & Aztec West), for a Clinic Assistant to join the team and help us continue to deliver outstanding clinical care for our patients.

**What are we offering you?**

We are dedicated to your personal development. As a valued employee, you’ll have access to a range of benefits, as well as learning and development opportunities including:

- £22,500 per annum
- A company bonus based on company performance and personal objectives
- Annual salary reviews
- Opportunity for progression in a fast growing organisation
- 25 days annual leave plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses
- A free 24/7 well-being/counselling service
- An environment where your learning and development is supported
- Free on-site parking
- Excellent travel links

**Overview of Role**

We are looking for someone who will thrive on working as part of a multidisciplinary team that includes Clinic Assistants, Ophthalmic Assistants, Patient Administrators, Nurses, ODPs, Ophthalmic Technicians, Optometrists, and Consultant Ophthalmologists. We value the different experiences and diversity that each of our individual team members bring to our service and are looking for future colleagues who share that same passion.

You will be managing the accuracy of all patient data, including liaising with GP surgeries and clinics, ensuring that Newmedica’s electronic patient record is kept up-to-date. Clinic Assistants are the central point of contact for all telephone queries from both patients and clinic staff members.

**What will you be doing?**

A Clinic Assistant plays an essential and key role in the smooth running of clinics and administrative support within a theatre in order to maintain our exceptional levels of care.
- The post holder will actively participate and assist with the effective and efficient delivery of a comprehensive imaging service.
- They will be expected to deliver this service in close liaison with Nursing, Clinical and Optical staff whilst providing ophthalmic diagnostics.
- Contribute to the overall good of the organisation by being a positive role model and treat all staff, patients, clinicians and service users with courtesy and respect.

**What do you need?**

Personal Characteristics
- Highly organised with the ability to multi-task.
- Enjoys working with a range of people, tailoring approach to a diversity of patient needs.
- Outstanding telephone manner
- Self-starter with the ability to work on own initiative and escalate matters where appropriate
- Works well within a tight team.

**Technical Abilities**
- First-rate verbal and written communication skills.

**Would you like to know more?

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