Administrative Officer

**Details**:
**Reference number**:

- 286365**Salary**:

- £23,948- London based - The total package for this role at AO is £25,948 per annum (nonnegotiable). This figure includes a non-pensionable, non-consolidated Location Allowance of £2,000. East Kilbride based - The total package for this role at AO is £23,948 per annum (nonnegotiable).- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Type of role**:

- Other**Working pattern**:

- Full-time**Number of jobs available**:

- 20Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- East Kilbride, LondonAbout the job

**Job summary**:

- The Foreign, Commonwealth & Development Office pursues our national interests and projects the UK’s role in the world.
- We promote the interests of British citizens, safeguard the UK's security, defend our values, reduce poverty and tackle global challenges with our international partners.**Job description**:
**Main Purpose of Job**

The positions are Home Civil Service roles within the FCDO based across two of our UK locations providing administrative support and corporate services to the rest of the FCDO in the UK and overseas. These tasks are essential for the FCDO to deliver its departmental strategic objective and to support its global network. The roles cover all work streams: Finance Operations, Human Resources and Legalisation services to list some of the departments we have within the organisation. We are not recruiting for a specific departmental vacancy; instead, you will be placed into your role based on business need and you will be expected to remain in your initial role for at least two years.

**Roles and Responsibilities**
Administrative Officers provide professional office administration and support on transactions processing, projects, budgets, customer services functions, and internal and external communications.

FCDO Departments will configure roles to meet specific business needs but they will typically include:

- Project Management Support: Monitoring progress against objectives; ensuring projects remain on schedule; anticipating and managing risks; maintaining accurate records.
- Budget Management: Budget monitoring, requisitioning, and raising purchase orders, and manipulation of data using spreadsheets; assisting with budget forecasting; understanding commercial and procurement policies.
- Transactions and Receipts Processing: Checking invoices and identifying mismatches to ensure accuracy and efficiency; using different systems e.g. internet banking and Oracle to process payments promptly in compliance with procedures; reconciling and investigating payments. Dealing with FCDO credit card issues and issuing invoices for services provided by the organisation.
- Legalisation Services: Directly supporting British nationals and others by quickly and accurately confirming that UK public documents have genuine signatures and seals to allow them to conduct their business abroad.
- Customer Services: providing guidance for staff on HR regulations, dealing with customers professionally and resolving queries within agreed timeframes.

**Person specification**:
**Minimum Criteria**
- Strong literacy, numeracy, and IT skills.
- Competent using IT packages, including Microsoft Office, Outlook, Excel, and knowledge of Windows 10.
- Good interpersonal, team-working, and communication skills (both oral and written).
- Good organisational, analytical, and planning skills with the ability to work to tight deadlines.
- Ability to make effective decisions, identify problems, and propose solutions, to maintain a quality service.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Delivering at Pace
- Working Together
- Managing a Quality Service
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- You will be asked a Motivation and Experience question at the interview.

**Benefits**:

- Alongside your salary of £23,948, Foreign, Commonwealth & Development Office contributes £6,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- A Civil Service Pension.
- 25 days Annual Leave per annum.
- 9 days Public and Privilege holidays per annum.
- Learning and Development tailored to your role.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills.Application Stage
- Communicating and Influencing
- Delivering at Pace

Interview Stage
The Behaviours you will be assessed on during the interview are as follows:

- Working Together
- Managing a Quality Service
- Making E