Trainer of Digital Skills

**We are looking for a trainer to cover our training requirements across Essex. See Appendix 1 of the Job Description on our website for a map of the area covered.**

**The Role**

Join a meaningful UK-wide initiative powered by AbilityNet in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions—both in person and online—helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world.

These practical, person-centred sessions empower learners to navigate everyday technology with independence and confidence.

**Principal Accountabilities of the Digital Trainer role**:
**Community Engagement, Outreach & Relationship Management**
- Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups to promote the benefits of AbilityNet’s Digital Skills Training programme.
- Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities.
- Collaborate with local volunteers and corporate partners to enhance delivery and support for participants.
- Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.

**Session Coordination**:

- Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.

**Training Delivery**:

- Deliver group and one-to-one digital skills training sessions at various venues across your region.
- Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups.
- Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.

**Digital Skills Support**:

- Support individuals over 55 and / or disabled people to build confidence with core digital skills, including:

- Introduction to technology and the internet
- Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops)

**Impact Monitoring**:

- Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.

**Feedback & Evaluation**:

- Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.

**Storytelling**:

- Assist in developing case studies to showcase individual journeys and demonstrate the programme’s real impact.

**Regional Flexibility**:

- Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.

**Other Duties**:

- Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.

**Knowledge, Skills and Experience required**:

- **Training and facilitation experience**:Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
- **Outreach experience**: Experience of representing organisations externally and adapting outreach strategies to suit different contexts.
- **IT proficiency**: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology - hardware & software.
- **Communication skills**: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
- **Organisation skills**: Strong organisational and administrative abilities.
- **Experience of target audience**: Experience of working with charities, older people, and disabled people.
- **Travel Flexibility**: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

**Job Types**: Part-time, Fixed term contract
Contract length: 14 months

Pay: £24,000.00 per year

Expected hours: 28 per week

**Benefits**:

- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Work from home

Application question(s):

- Are you located in the Essex region with access to reliable transport for daily travel

Work authorisation:

- United Kingdom (required)

Willingness to travel:

- 75% (required)

Work Location: Hybrid remote in Colchester CO1 1TJ