Medical Secretary
1 day ago
To provide professional and efficient secretarial and administrative support to the Consultant and medical team. Be the first point of contact and communication for General Practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives and outside agencies. To have a sound knowledge and understanding of medical terminology.
To undertake these duties without direct supervision, working within broad procedural guidelines.
To act as the first point of reference for the consultant and their team, receiving and dealing with all mail as required. Deal with routine correspondence without recourse to the consultant as appropriate and highlight correspondence of an urgent nature as appropriate. The consultant however must make judgement regarding the critical nature of any case. Respond to priorities set by the consultant and organise the routine work relating to patients so that it is conducted in a timely order, bringing to the attention of the consultant and line manager any significant lapses and their causes.
Communicate and liaise in a professional and sensitive manner with patients and their relatives, General Practitioners, consultants, senior management, other hospital staff, and outside agencies.
Prioritise and manage workload. Work independently and without direct supervision, using own initiative.
Receive results following diagnostic tests on patients. Ensure results are acted upon promptly and subsequently filed in the patient’s notes.
To maintain an accurate index of all patients’ notes held in the office area and to forward these to the appropriate destination as soon as they are no longer required.
Co-ordinate doctors annual/study leave.
Take minutes of meetings, transcribe and circulate in a timely fashion.
All secretaries within the Directorate will help and support colleagues as required, including cover for annual leave and sickness or as directed by the Service Co-ordinator.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
**We run the following hospitals**:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder. Please see attached - job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.
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