Av Engineer

2 days ago

London, United Kingdom Global Technology Solutions Ltd Full time

We have an exciting opportunity for an AV engineer to complete a 3 month contract in London. *Inside IR35 - Umbrella contractors only** Essential Duties and Responsibilities: - Management of onsite AV Technical Management, including configuration & installation of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams - Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays - Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer - Coordinate with AV equipment OEMs for resolution/workarounds, when required - Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations - Interact with client Customer Help Desk ticketing system to respond to end user requests - Setup and breakdown of all onsite meetings - Daily system testing to ensure equipment and room functionality - Responsible for escalating all "next level" break fix issues to their manager for resolution - Perform remote testing for local and regional offices - Polycom AV equipment management and configuration - Videoconferencing experience including operation, call set-up and equipment - Establishing and testing of individual and group VC sessions, i.e. meeting support, including consultation of users on best possible connection type Skills and Abilities: - Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization - Ensure operational availability of all dedicated audio visual and Video Production environments - Ability to work and think independently and ensuring to meet deadlines - Good Knowledge of Windows based devices - Ability to balance multiple tasks with changing priorities - Strong organizational skills and excellent attention to detail - Excellent communication and interpersonal skills, both verbal and written - Demonstrated customer service focus and client communication skills Expertise: - 3-5+ years of industry experience in fields relating to technical management of AV environments - Certification from respected vendors, Poly, Crestron (CTS), AMX, Cisco, Microsoft - Experience of Microsoft Teams / O365 integration - ITIL v3. Foundation a Plus - Cisco - CCNA Video, CCNA Routing & switching an advantage Global Technology Solutions is acting as an Employment Business in relation to this vacancy..

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