Ocean Freight Customs Co-ordinator

6 days ago

Milton Keynes, United Kingdom Yusen Logistics (UK) Full time

Job Ref

VTFMKF00057

City:
Milton Keynes

Department

International Freight Forwarding

Salary

Status

Full Time

Type

Permanent

**More details**:
The Company

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a Ocean Freight Customs Co-ordinator based in our Tilbrook site. The position holder will provide excellent customer service to the Customs & Logistics clientele of Yusen Logistics (UK) Ltd. Continuously review ways off working to ensure shipments are Managed efficiently and ‘right first time’. Develop industry knowledge to support identification, delivery and enhancement of Margin opportunities. Maintain a centre of excellence for issues relating to HM Revenue & Customs with Yusen Logistics (UK) Ltd. The roles will offer a salary range of £24,000.00 - £27,000.00 per annum.

The Benefits
- 25 days' holiday (excluding bank holidays)
- Company Pension Scheme
- Employee benefits i.e. Discount schemes including E-vouchers and gift cards, gym membership as well as a recognition platform
- Critical Illness Cover
- Tailored development and career opportunities
- Company sick pay*
- Employee Wellness initiatives - WeCare
- includes 24/7 online GP, mental health support service, get fit programme and more

Key responsibilities:

- Work closely with clients and suppliers to ensure smooth seamless service levels are achieved.
- Complete Customs clearance as per customer instructions and adhering to HMRC Regulations
- Complete Transit procedures in line with Customer instructions and adhering to HMRC Regulations
- Act as direct point of contact for clients, ensuring that all operational, Customs requirements and enquiries are responded to on time and concluded accurately and courteously
- Prepare KPI reports and present to clients as required.
- Maintain systems with accurate and real-time data
- Monitor and control all cost and revenue at job-file level
- Complete regular audits on the Customs activity to ensure adherence with HM Customs procedures / client instructions
- Confirm and process all job-file invoicing where required
- Ensure total accuracy of all information and high standards of operational service are met at all times
- Observe deadlines and SOP

Key requirements:

- BTEC / or equivalent recognised qualification within the Customs International Industry desirable
- Customs Procedures & Regulations
- Freight Forwarding
- Excellent Customer Service Skills
- Strong numeracy/literacy
- Commercially minded
- Highly organised with ability to work under pressure and to deadline
- Problem solving & Investigative skills
- Presentation of Documents/Spreadsheets
- Displays a confident and professional manner
- Attention to detail
- Team member
- Excel (intermediate level min)
- Microsoft Office

We thank all applicants for their interest, however, only those under consideration will be contacted.

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