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General Assistant

2 weeks ago

Emsworth, United Kingdom Emsworth Textile Cleaners Ltd. Full time

**About us**

Emsworth Textile Cleaners Ltd. is an established High Street shop environment, providing excellent quality dry cleaning and laundry services to the general public.

**Company description**

Emsworth Textile Cleaners Limited

**Job description**

**General Assistant**

We are looking for a new member to join our busy team to work 2/3 days a week at our Emsworth store.

You should be friendly, punctual and presentable with good attention to detail.

**The position averages 19 hours a week over 5 days.**

**You will be required to work in our Emsworth store Monday to Friday between the hours of 8.30am and 5.30pm, Saturday between 9.00am and 5.00pm, with an alternating Saturday or Thursday off each week.**

This position requires:

- Training to operate cleaning machines, pressing/ironing, and quality control.
- Serving customers using our computer till system.
- Completing end of day routines and weekly reports.
- Ability to work under pressure in a busy environment.
- Maintaining a clean working environment.
- Fluent spoken English language skills.

**Essential Duties and Responsibilities**:include the following although other duties may be assigned.
- Check match between customer invoice and number/condition of items received.
- Check care labels.
- Check for damage to items received.
- Check all pockets for any foreign matter.
- Determine invoicing; print and remove tags from printer.
- Handle invoice queries for any missing pieces or items needing special attention.
- Sort and collate invoices into numerical order to facilitate correct order assembly.
- Separate dry cleaning and laundry items according to classifications, load

/ unload cleaning machines and tumble dryers.
- Treat stains before/after cleaning as required.
- Press/iron items to a high standard after suitable training provided.
- Cleans and maintains work area.

**Competency**:
To perform the job successfully, an individual should demonstrate the following competencies:
**Interpersonal Skills** - Maintains confidentiality; Keeps emotions under control.

**Customer Service** - Meets commitments.

**Oral Communication** - Speaks clearly and persuasively in positive or negative situations; Contributes to building a positive team spirit; Listens and gets clarification.

**Teamwork**:

- Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Supports everyone’s efforts to succeed.

**Ethics**:

- Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organisational values.

**Organisational Support** - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organisation’s goals and values.

**Judgement**:

- Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.

**Planning/Organising**:

- Prioritise and plans work activities; Uses time efficiently.

**Professionalism**:

- Approaches others in a tactful manner; Reacts well under pressure; Follows through on commitments.

**Quality**:

- Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.

**Quantity**:

- Meets productivity standards; Completes work in timely manner.

**Safety and Security**:

- Observes safety and security procedures; Reports potentially unsafe conditions.

**Attendance/Punctuality**:

- Is consistently at work and on time.

**Dependability**:

- Follows instructions, responds to management direction; Takes responsibility for own actions.

**Initiative**:

- Asks for and offers help when needed.

**Qualifications**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience**:
No prior experience needed as full training provided.

Good literacy and numeracy skills essential.

**Computer Skills**:
To perform this job successfully an individual should be able to demonstrate a basic understanding of using a computer keyboard.

**Physical Demands**:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk. The employee is occasionally required to stoop, kneel, crouch, talk or hear. The employee must regularly lift and /or move up to 10 kilograms.

**Experience preferred, but not essential as training will be provided.**

We look forward to hearing from you.

Salary to £12.00 /hour after initial probationary