Business Support Officer

2 days ago

Telford, United Kingdom Midlands Partnership NHS Foundation Trust Full time

At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

- Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- “In our Gift” providing a platform for your voice to be heard to inform change
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes

Fixed Term Contract for 9 Months

Fantastic opportunity for Band 3’s who want to develop into a Business Support Officer or any Band 4 Business Support Officer interested in working with Bee U

Do you want to be able to support the clinical community team Bee U? Do you have an administrative background and possess initiative? Do you have an eye for detail along with good organisational, analytical and communication skills?

We have an opportunity to fulfil the role of Business Support Officer for our Bee U Service at the Severnfields, Shrewsbury for a 9 month secondment. You will be a key member of the Bee U services providing business support for the Child and Young People Mental Health Team, proactively monitoring, and validating patient information, ensuring the Trusts objectives and targets are met.

You will manage performance across the wards highlighting any areas of non-compliance, working closely with clinical colleagues and managers. The role has a blended approach, working from home along with Severnfields, Hall Court and Langley.

Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

**KEY RESPONSIBILITIES**:
Main duties and responsibilities
==
1. Request information / activity reports that are required on behalf of the Service Manager,
Operational and Clinical Leads including care co-ordination, care cluster, data timeliness, contract
monitoring reports, waiting times, cancelled clinics etc.
2. Provide a central point of contact to respond to/resolve any queries on behalf of Service Manager,
Operational and Clinical Leads where appropriate in relation to all Key Performance Indicators.
3. Contribute to a robust and strong cohesive framework from the established BSO network,
providing support to colleagues to ensure consistency and equity of provision across
Services/Teams as required.
4. Responsible for liaising with Corporate / Support Services to obtain data / performance reports e.g.
activity reports, workforce and training data, financial information.
5. Provide regular monthly Service/Team updates as required to Service Manager, Operational and
Clinical Leads.

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