Medical Secretary

2 weeks ago

Derby, United Kingdom Park Medical Practice Full time

**JOB TITLE**: Practice Secretary REPORTS TO: Practice Manager HOURS: 37 hours per week plus holiday/sickness cover Job Summary: To provide general secretarial support to the Practice Manager, Doctors and Health Professionals involving word processing and audio typing skills with general clerical work over 4 sites. The practice uses System one and Lexicom dictation. You will be part of the secretarial team which is based at our Chaddesden site. MAIN DUTIES AND RESPONSIBILITIES: To provide first class secretarial service to the practice and patients.
To ensure efficient processing of referral letters, minutes, practice letters and reports To ensure preparation and production of document, hospital referrals, etc. Effectively operate the Choose & Book system. Ensure an effective system for recording of both hospital and private referrals. Respond and/or redirect all patient and requests accordingly.
Audit trail for referrals ensuring referral process is completed by clinicians. To undertake information retrieval for practice/patients best interests as requested. To work confidentially at all times. To make appointments, bookings and as required To minute meeting as requested.
To respond to patients queries in a timely and efficient manner. To process tasks To support the practice manager regarding HR To process responses to complaints Assist with administration tasks as allocated by the Practice Manager. Work safely at all times in accordance with Legislative requirements and Practice Policy, Procedures and Protocols. To have a thorough knowledge of all practice procedures.
The surgery promotes a culture where all members of healthcare team share the responsibility for infection prevention and control. You must comply with the Infection Prevention and Control policy and associated procedures. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.
Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other health care workers. They may also have access to information relating to the Practice as a business organisation.
All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other health care workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the work place according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

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