Administration Team Leader

21 hours ago

Wilmslow, United Kingdom Four Seasons Health Care Full time

Four Seasons Health Care Group are currently recruiting for an Administration Team Leader with the Learning and Development team.As the Administration Team Leader you will support the LMS Manager and the wider L&D management team to deliver the day today administrative requirements for Learning and Development.

This is a hybrid role, based at home and our head office in Wilmslow.

**As an Administration Team Leader, you will**:

- Manage the L&D Administrative team, ensuring a proactive, professional and efficient operation of the Service Desk, Help Line and Learning inboxes.
- Monitor and maintain the behaviours, standards and Service Level Agreements between L&D and our internal customers and stakeholders.
- Champion the company principles, acting as an ambassador for Four Seasons Health Care Group and the Learning and Development team with key stakeholders.
- Responsible for carrying out annual appraisals, supervisions and 1-2-1’s with the L&D Administrator team.
- Coaching and developing the skills and knowledge levels of team members and provide opportunities for their own learning and development.
- Supporting the review of L&D processes and ways of working to increase efficiencies and productive collaborative working.
- Support the LMS Manager and the L&D Operations Manager to identify opportunities to improve or streamline processes within the L&D admin function.
- Implement and support the process review changes within the L&D Admin Team, coaching and identifying development needs proactively.
- Ensure that the information held on the LMS is accurate and up-to-date and that the input of data is quality checked.
- Investigate identified issues or concerns raised and recommend remedial action or risk mitigation as appropriate.

**To succeed, you will**:

- Have strong interpersonal, communication and coaching skills along with excellent people management skills
- Have experience in leading and managing a team
- Be able to coach, mentor and develop others
- Have accountability and problem solving skills
- Build and maintain effective relationships quickly
- Be organised and able to manage multiple projects effectively
- Have experience of managing and co-ordinating effective project delivery
- Understanding of the principles of Learning & Development is desirable. This role may suited to someone from a PR Management, Events Management or Planning Management background.

**We offer you a great range of benefits, which include**:

- £26,000 per annum salary
- 25 days holiday plus bank holidays
- Access to excellent training
- Career development opportunities
- Discounts and benefits suited to your lifestyle
- Expensed paid for parking when at the office
- Hybrid Working
- NEST work place pension contributions

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