Admin Assistant

6 days ago

Bristol, United Kingdom Goodwill Financial Services Full time

**Location**: Stockwood, Bristol (BS14 8PG)

**Key Responsibilities**:

- Assist with document preparation and processing.
- Maintain client records and provide exceptional customer service.
- Respond promptly and professionally to client enquiries.
- Perform general office duties and support projects as needed.

**What we will need from you**
- You will be self-driven and use your initiative (essential).
- Ideally you will have previous experience in an administrative role (within financial services would be helpful but not essential) (highly desirable).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and an ability to work with online services and systems (essential).
- Strong organisational skills with the ability to prioritise tasks and manage time effectively (essential).
- Excellent communication and interpersonal skills, both written and verbal (essential).
- Demonstrate empathy and understanding, ensuring that clients feel supported and valued.
- Attention to detail and accuracy in data entry and record-keeping (essential).
- Ability to maintain confidentiality and handle sensitive information with discretion (essential).
- A positive attitude, willingness to learn, and a team-oriented mindset.
- Financial services experience is not necessary. Comprehensive training will be provided, with opportunities for career progression if desired. However, if you're happy to focus on excelling in your role without seeking further advancement, that's perfectly fine too.

**What you can expect in return**
- Salary range £24,000 - £26,000 per annum depending on relevant experience with a salary review on completion of probation.
- We will offer full support and payment towards CII/PFS qualifications from entry-level Awards to Diploma level (where you can start to advise customers). Advanced Diplomas and Chartered status can also be offered to anyone wishing to develop a career in financial services and gain professional status.
- Auto enrolment pension scheme.
- 25 Days Annual Leave (plus additional days offered at Christmas) plus bank holidays.
- Hours of work - 9am to 5pm Monday to Friday (including 1 hour lunch break)
- Free Parking
- Cycle to Work scheme
- some hybrid working can be considered on completion of probation

**How to apply**

Join us and take the first step towards a rewarding career in financial services.

**Note**: Unfortunately, feedback is not available at this stage of the recruitment process.

*_**No agencies please**_

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: GoodWill -AA

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