Collections Assistant

5 days ago

Chester, United Kingdom The Business Connection Full time

Our award winning client is seeking a Collections Assistant to join their successful team based in Chester to undertake collection of overdue accounts, ensuring that all arrears and repossessions cases are actioned promptly, effectively and in a timely mannerto maximise recoveries and minimise losses on each case.

You will be rewarded with 25 days hols plus Bank Hols, life assurance, private healthcare scheme, discounted gym membership and free onsite parking.

Working as part of the Collections team based in our Chester office, our ideal team member doesn't need to be an experienced Collector, although experience would be beneficial. Instead, you need to be customer service focussed, with excellent communicationand problem-solving skills, and possess a great attitude and a strong desire to learn.

RESPONSIBILITIES
- Collection of overdue accounts as agreed with the Collections Manager
- Ensure that arrears are kept below budgeted maximums
- Advising and providing regular updates to relevant staff of any significant collections case and its progress
- Maintaining up to date records and allocation of monies
- Administration of direct debits and preparing arrears reports
- Liaise with insurance companies, repossession agents, legal representation and Sales Representatives
- Root cause analysis of risk events, partnering with operational colleagues to ensure actions are taken to prevent recurrence
- Management of risk logs, including actively following up outstanding actions
- Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.

WE WOULD LOVE TO HEAR FROM YOU IF:

- Have previous experience in collections or in financial services
- You're customer service focused and an effective communicator both written and verbal
- You're highly numerate with strong analytical abilities
- You posses excellent problem solving skills
- You can prioritise your time and adapt your working style where necessary
- You're a team player

KEYWORDS: collections, arrears, recoveries, finance, asset, FCA, financial services

Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and consideredfor all future vacancies.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.

We are an equal opportunities agency and welcome applicants from all backgrounds.

  • Collections Advisor

    2 weeks ago

    Chester, United Kingdom Page Personnel Finance Full time

    Fantastic opportunity to join a dynamic, accountancy function for a multi-million pound business based in Chester. You will join a friendly fast-paced team speaking to customers about their orders, taking payments over the phone. **Client Details** Our client, based in Chester, are an excellent company to work for seeking a Collections Advisor to join...

  • Collections Specialist

    3 days ago

    Chester, United Kingdom Page Personnel Full time

    Collections, office based - Full training and development offered - Monday to Friday plus bonus potential **About Our Client**: This business are a reputable and responsible business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on...

  • Trainee Credit Control Assistant/collections

    1 week ago

    Chester, United Kingdom Embrace Education Ltd Full time

    Embrace Education Ltd are looking for a Trainee Credit Controller/collector to join our busy team. Based in Chester we work Monday to Friday 9am - 5pm (4pm on a Friday) You will need to be super organised, determined, hard working and tenacity collecting outstanding accounts. Customer Service skills are also important for this role. We have a unique CRM...

  • Collections Advisor

    2 weeks ago

    Chester-le-Street, United Kingdom Tandem Bank Full time

    **Job Title**:Collections Advisor **/**Arrears Executive **Working Pattern**: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Working rota to be shared by Line Manager. **Salary**: up to £29,000 and up to 20% bonus and benefits **Location**: Chester-Le-Street, hybrid working....

  • Finance Assistant

    1 day ago

    Chester, United Kingdom NC Associates Full time

    **Finance Assistant / £22,000 - £25,000 / Chester / Excellent Benefits / Permanent** **Duties**: - Credit Control - chasing payments Running the billing process; raising and sending accurate sales invoices to clients - Providing customer statements monthly, or as required - Cash collection including electronic transfers, cheque processing and producing...

  • Accounts Assistant

    2 weeks ago

    Chester, United Kingdom The Business Connection Full time

    We are delighted to be recruiting on behalf of one of the fastest growing companies in their industry, whose goal is to be the most trusted service provider in their field. We are looking for a well-rounded Accounts Assistant to be an integral part of the continued growth. Reporting to the Finance Manager, the Accounts Assistant will support with the...

  • Personal Assistant

    2 weeks ago

    Chester, United Kingdom Savvy Hotels Full time

    **Personal Assistant to the CEO** The Savvy Collection is a small collection of companies operating Hotels and launching a new online Training running based in Liverpool & Chester. **Duties Include**: - Assist in daily office operations and administrative tasks - Maintain and organize company files - Manage and maintain a calendar for meetings,...

  • Accounts Assistant

    1 day ago

    Chester, United Kingdom The Business Connection Full time

    We are delighted to be recruiting on behalf of one of the fastest growing companies in their industry, whose goal is to be the most trusted service provider in their field. We are looking for a well-rounded Accounts Assistant to be an integral part of thecontinued growth. Reporting to the Finance Manager, the Accounts Assistant will support with the...

  • Research Assistant

    5 days ago

    Chester, Cheshire, United Kingdom UNIVERSITY OF CHESTER Full time

    Research AssistantUniversity of ChesterSchool of EducationResearch Assistant£26,093 - £28,031 per annum pro rata0.5 FTE, (Fixed Term – 18 months)Start date: January 2026The University of Chester is seeking to appoint a Research Assistant to support delivery of the ESRC-funded project A Time for Change: Integrating Social Justice-Oriented Citizenship...

  • Business Support Assistant

    2 weeks ago

    Chester, United Kingdom Linder Myers Solicitors Full time

    Business Support Assistant Linder Myers Solicitors, Chester, Full Time We are a ‘top ranked law firm’ as awarded to us by leading legal directory Chambers and Partners and are a ‘Leading firm’ in the Legal 500. Summary A Business Support Administrator is required for our Chester Office trading under the name of Linder Myers Solicitors LLP and will...