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Lettings Consultant

2 weeks ago

London, United Kingdom Home Made Full time

**Lettings Consultant | Home Made**
- Are you passionate about helping people find their dream home? Excited by the thought of working for a leading property technology company? Then this role can be for you_

We’re looking for individuals with strong sales experience outside the estate agent industry who love providing high-quality in-person customer service and enjoy traveling around London to show prospective renters their next home.

**_Salary_**_:_** _Basic £25K + competitive uncapped commission (OTE £50,000+)_

**_
Location:_** _London_ - A great perk of our office being based in Waterloo, we can access the most of London with ease

**_ Working Hours:_**_ Monday to Friday + every other Saturday_. The position requires daily travel across London - we're all about the eco-friendly options, teams utilise public transport for travel (pre-paid oyster cards are supplied)

**Working with us**:
Home Made are the fastest-growing property technology company that is fixing renting for good By combining technology and a customer centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good

**Role responsibilities**:

- Travel across London to put our properties out there in their best light for prospective renters
- Support prospective renters from the moment they’ve booked in to view the property through to that ultimate decision stage of whether to move forward
- Actively manage a customer base, developing a relationship as a trusted advisor
- Respond to the changing needs of prospective tenants, adopting a customer first mentality
- Sell the benefits of our quality properties based on local knowledge, as well as property insights - knowing the best parks, coffee shops, bars, or whatever suits that customers lifestyle
- Diligently and comprehensively record data for client reporting
- In quieter times jump on the phone to answer further enquiries - options for additional commission if you book in a viewing, conduct the viewing AND they move in
- Participate in a wide range of marketing initiatives including numerous site launches
- Work in partnership with Account Managers, Operations and Property Management to get everything you need, and they need to succeed
- Be a Home Made culture and values champion internally and externally - we want individuals who are passionate about customer service and most importantly changing the game when it comes to the rental experience

**About You**:

- You enjoy the world of sales and embrace a customers first mentality
- A self-starter who is driven to succeed and loves hitting targets
- You’re a quick thinker and capable of assessing a customer’s needs
- Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively

**Benefits of working with us**:

- Competitive Holiday: 24 days leave + your birthday off
- Office events (summer social and Christmas party)
- Social activities including sporting events (netball, football, basketball)
- Dog-friendly office
- Weekly happy hour in the office on Fridays
- Opportunities to upskill in your career through our Learning and Development Programs
- Employee perks - discounts for your favourite stores, cinema etc

**Interview Process**:

- **Application**:Application & CV - help us get to know you
- **1st Round**:Video Interview with Talent Acquisition Team
- **2nd Round**: Peer F2F Interview with Sales Associate Team Lead
- **3rd Round**: F2F with Field Sales Manager

**_
We are an equal-opportunity employer_