Employment & Training Officer

**Employment & Training Officer**

**Permanent 35 Hours Per Week**

**Based in Liverpool**

**Salary £26,077- £28,714**

**Working Pattern - Monday - Friday**

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**
- Publicise the project amongst tenants, residents, and partner agencies.
- Establish a two-way referral process with colleagues in housing management, income management and community engagement to support sustainable tenancies.
- Establish an outreach programme in priority areas to engage tenants and residents and
- provide information, advice and guidance Outline key accountabilities and duties.

**So, who are you?**
- Experience of providing services for customers experiencing significant barriers to employment and training; including young people, lone parents and those who have not worked for some time
- Track record of providing face to face information, advice and guidance for people seeking to move into employment, training, and related opportunities
- Valid Driving License with access to a vehicle for business use

**Enjoy the rewards**

Working with us, you’ll enjoy competitive pay, 28 days holidays excluding 8 bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.

If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.
- We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. _

**Role Profile**
- Publicise the project amongst tenants, residents, and partner agencies
- Establish a two-way referral process with colleagues in housing management, income
- management and community engagement to support sustainable tenancies
- Establish an outreach programme in priority areas to engage tenants and residents and provide information, advice, and guidance
- Identify partners and organisations in the local area that tenants/residents can be
- referred to for training needs, soft skills courses, money advice and self-employment advice.
- Undertake client assessments to identify training and employment needs, develop action plans and monitor client progress against those plans.
- Maintain confidential case records and administrative systems and provide monitoring information as required.
- Liaise with fundraising and volunteering colleagues, to maximise income, cover costs

**Knowledge, Skills, and Experience**

**Essential**
- Negotiation skills, Communication skills, can do attitude
- Track record of providing face to face information, advice and guidance for people seeking to move into employment, training, and related opportunities
- Valid Driving License with access to a vehicle for business use Desirable
- Experience of providing services for customers experiencing significant barriers to employment and training; including young people, lone parents and those who have not worked for some time
- Good working knowledge of Excel
- Knowledge of Universal Credit

**Additional Information**
- Normal working week is 35 hours on a flexible basis between the hours of 8.00 a.m. and 6.00 p.m. with core time between 10.00 a.m. to 4.00 p.m.
- The post holder will also be required to attend occasional evening meetings, for which time in
- lieu will be given in accordance with flexi-time rules.
- Car mileage is available as a full driving license and access to a vehicle is an essential
- requirement of this post. Car mileage is not available for normal journeys from home to normal
- place of work.
- Holiday entitlement starts at 25 days per annum, plus statutory holidays.
- Contributory pension scheme (over 18 years of age - with a qualifying period of 6 months continuous service).