Senior Collections Specialist

2 days ago


Altrincham, United Kingdom Page Personnel Finance Full time

This is an exciting and rewarding opportunity for a Senior Collections Specialist to join a growing company based in Altrincham. The role will pay between £25,000-£30,000

**Client Details**

Page Personnel are working with a global business, who work in a high energy environment full of entrepreneurial drive and spirit with a collaborative, smart and passionate team. They are looking for a Senior Collections Specialist to join their team.

**Description**

Senior Collections Specialist responsibilities include:

- Delivery of all collections, processes and strategies
- Use of objection handling strategies to overcome customers objections resulting from collections contact
- Escalation of cases to the legal team when required
- Managing day to day relationships with debt collection agencies, providing direction and guidance to third-party agencies

**Profile**
- Experience in a similar debt collection or recovery role in a high contact environment - Desirable
- Basic understanding of collection techniques and processes - Desirable
- High levels of accuracy and attention to detail - Required
- Experience using a Customer Relationship Management (CRM) system - Required
- Ability to take initiative and be able to prioritise workloads - Required

**Job Offer**

Salary between £35,000-£40,000 plus on-site parking, company pension, excellent holiday package with option to buy extra days, close to public transport links, hybrid working plus other excellent company benefits



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