Office Administrator

**Job Title**:Office Administrator
**Contract Type**:Permanent
**Salary**:£22,223.58 Per Annum (£24,399.85 is achieved after 12 months successful performance in the role)
**Working Hours**: 35 hours per week
**Working Pattern**:Monday-Friday, Hybrid
**Location**:Head Office, Bromley

**The difference you will make as an Office Administrator**

To provide comprehensive office administration support by undertaking clerical and coordination activities to support delivery of environmental services.

Representative for a designated geographical area to ensure that all issues regarding the buildings, office equipment, servicing and maintenance are resolved promptly.

**About you**

We are looking for someone who has:

- Demonstrable track record of providing administrative services.
- Experience of maintaining databases.
- Experience of organising meetings and liaising with suppliers.
- Proficient with Microsoft Word, PowerPoint and Excel.

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits

**Diversity and Inclusion at Riverside**:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

**Role Profile**
- Create and maintain filing and database records, ensuring they are current, accurate and compliant with relevant policies and procedures.
- Prepare communications and maintain the service’s intranet site as required, ensuring that the document library is compliant with the relevant protocols and that content is accurate and well organised.
- Compile information and prepare documents in a variety of formats including copy and audio typing, formatting and review.
- Support the National Environmental Services Manager with non-sensitive HR activity such as time and attendance/absence recording to ensure timely submission of information.
- Support budget management activities; including processing invoices and monitoring expenditure against budget as required.
- Oversee the placing of orders including sub-contractors, office supplies, waste, vehicles, fuel and plant ensuring goods are receipted and invoices are processed in accordance with procedures to ensure that sites are adequately resourced.
- Perform other general clerical duties to support the service, e.g. photocopying, reception duties, resolving queries from colleagues and mail handling.
- Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Other duties will depend on the specific needs of the team and/or the location of the role and may include; main key holder, key holder support, first aider, compliance checks, local facilities support and stakeholder support.
- Contribute to the continuous improvement of processes and procedures.
- Ensure that all data protection requirements are met in accordance with the Group’s policies, procedures and statutory requirements.
- Ensure that health and safety requirements are met in accordance with the Group’s policies, procedures and statutory requirements.
- Attend and contribute to training courses as required.

**Person specification**

**Knowledge, Skills and Experience**

**Essential**
- Demonstrable track record of providing administrative services.
- Experience of maintaining databases.
- Experience of organising meetings and liaising with suppliers.
- Proficient with Microsoft Word, PowerPoint and Excel.
- Ability to show initiative and propose solutions to issues identified.
- Results focused with the ability to take ownership of tasks.
- Excellent team player who can work flexibly to meet business requirements
- Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
- Customer focused with excellent written and verbal communication