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Facilities Assistant/ Maintenance Assistant

2 weeks ago

Liverpool, United Kingdom Host Student Housing Managment Full time

**REQUIREMENTS**
- Good all-round maintenance skills, willing to turn your hand to all jobs and a willingness to undertake challenging tasks to ensure customer satisfaction
- Strong awareness and understanding of Health and Safety and statutory compliance
- Responsible for the cleaning of communal areas of the building
- Able to demonstrate an objective, professional and calm approach when handling difficult situations, previous experience in a customer facing role, preferably with experience in complaint handling would be beneficial
- Skilled in understanding, empathising and delivering against customer needs
- Able to operate an iPad and computer based workload systems
- Oral and written communication skills including the proven ability to engage with customers, colleagues and third party suppliers
- Ability to manage/monitor contractors
- High standards with regards cleanliness and hygiene
- Understanding of the importance of ensuring the safety and security of buildings and residents
- Understanding and experience in all areas of planned and reactive maintenance
- Ability to work at pace whilst maintaining a high level of accuracy and attention to detail
- Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines
- Ability to work with a positive and collaborative attitude, with the ability to adapt swiftly
- Ability to undertake repetitive heavy lifting with appropriate equipment if necessary
- Previous experience of working in the student accommodation, hotel, social housing or retail sectors would be preferable
- Willing to work a shift rotation pattern this will include mornings, afternoons, evenings and weekends. Flexibility and a willingness to assist at short notice is essential

**Salary**: From £10.75 per hour

**Benefits**:

- Company pension
- Cycle to work scheme

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Maintenance: 1 year (required)

Work Location: In person