Hire Fleet Coordinator
2 days ago
4th Dimension Group is a fast-growing, owner managed business based in Egham, Surrey working within the insurance market and specializing in motorcycles. Our teams pride themselves on working in a culture or passion, integrity, innovation and excellence and as a business we are proud to offer training and progression to all roles through apprenticeships, professional qualifications and internal resources.
We look for ambitious people, with a good eye for detail and an energy to deliver their best. This role is able to offer flexibility on start and finish times.
**Role Requirements**
To liaise between the Hire Fleet and Production teams to help to ensure that as many hire fleet bikes as possible are available to hire and be delivered within the SLA timelines we offer in our contracts. This is a fast growing team that requires someone to be efficient and effective in what they do.
**Key Accountabilities and Responsibilities**
- To liaise between the motorcycle policy holders and our internal teams to ensure hire bikes are delivered within our SLA parameters
- To work with the logistics team ensuring the hire bikes are booked onto the delivery vans for distribution
- Organising paperwork for the drivers to give to the policy holders
- Maintaining relevant google sheets and excel sheets regarding work in progress
- Responding to issues with customers on our hire bikes
- Dealing with outside agencies to resolve unexpecting issues (external suppliers, police, local authorities)
**Skills Required**:
- 3 years coordination experience
- Experience of MS office
- Ability to communicate at all levels internally and externally to the business
- Proven track record of working on your own initiative
- Ability to multi-task
- Experienced in work in a team environment
**Benefits**
- Annual Leave 21 days Plus Bank Holidays (Increasing up to 26 with length of service)
- Hybrid & Flexible working
- Buy back holiday scheme
- Team and company social events
- Wellbeing programs
- Involvement in local community projects
- Employee Assistance Programme
**Salary**: £20,000.00-£24,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Egham, TW20 8RZ: reliably commute or plan to relocate before starting work (required)
Reference ID: Hire Fleet Coordinator
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