Apprentice Mazda Service Advisor

1 week ago

Leicester, United Kingdom Sandicliffe Full time

**Trainee Service Advisor**
We have an excellent opportunity available for a motivated Individual to join our team at Sandicliffe Mazda Leicester.
As a Sandicliffe Trainee Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.
This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.
Sandicliffe Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
**About you**
Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.
**Why Sandicliffe?**
Sandicliffe is a multi-award winning family business with strong values, that has been thriving since 1948, that’s over 70 years of serving the East Midlands. We have approximately 450 colleagues and a turnover of over £300 million. Benefits available to our colleagues in addition to generous salary packages include:

- Colleague discounts on new and used vehicle purchases, parts and servicing
- Sandicliffe Star reward and recognition awards
- Access to Sandicliffe’s discount shopping portal with many high street retailers
- Charity fun days and activities
- Long Service recognition including additional holiday entitlement
- Car sales referral bonus
- Monthly newsletter communications, to keep you updated on company activity

**Job Type**: Apprenticeship

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