Client Relations Administrator
17 hours ago
We are on the lookout for a Client Relations Administrator to join our client in Edinburgh.
You will be joining the Client Solutions department on a 12-month FTC with a salary of £25,000. You will be working 35 hours each week, core hours are 8.30 am to 5.30 pm on a rota basis Monday to Friday, including an unpaid break for lunch of 1 hour.
**About the role**:
This opportunity is perfect for a customer-obsessed individual who can provide exceptional customer service. You will work with the administration and management of designated forms as well as having a range of responsibilities shared with your CRS colleagues across the whole department.
**What’s in it for you**:
- **Financial Security**: Competitive salary with annual reviews, 10% non-contributory employer pension.
- **Work-Life Balance**: Potential for hybrid working opportunities following training period, 25 days holiday plus bank holidays, pro rata to reflect length of contract
- **Wellbeing**: Private medical insurance, pantry stocked with free food and snacks, discounted gym memberships, cycle-to-work scheme, employee assistance programme with confidential counselling, and support from trained mental health first aiders and menopause ambassadors.
**About you**:
This is the perfect role for you if you have the ability to manage your own time effectively and multi-task. You will be working as part of a team so working well with other people in a collaborative way is key.
- To be proactive and use your initiative to deliver exceptional service.
- To identify and drive forward business improvements.
- Planning and managing your workload to deliver the required service standards, and ensuring your team work effectively together.
- Collaborating with and influencing your colleagues and partners to achieve the best outcome for customers.
- Taking accountability, if issues do arise, ensuring that things are seen through to the end.
- To take ownership of your development, embracing all opportunities to learn and grow.
Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
IND:123
**Job Type**: Fixed term contract
Contract length: 12 months
Pay: £25,000.00 per year
**Benefits**:
- Cycle to work scheme
- Discounted or free food
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Reference ID: IND:123
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