Operations Executive
7 days ago
AAM Group is a fleet management, daily rental and automotive finance company supplying vehicles to many market sectors including businesses, rental companies, courtesy car providers and private individuals.
AAM have established a reputation for the strategic placement of vehicles with fleets across the UK. The company has built strong relationships with manufacturers, rental providers, funders and dealerships alike and these relationships enable us to provide a first class service to our customers and a stable working environment for our employees.
**SCOPE OF ROLE**:
Working within a busy, vibrant department this role will encompass all the administrative aspects of our daily operations, offering employees a wide breadth of skills and experience and opportunities to develop and progress.
**KEY RESPONSIBILITIES**:
- Process finance documentation and deal with finance house queries for AAM, BCF, Alliance Leasing, eva and any other departments.
- Day to day administration and system updates to all internal and external systems
- Arrange for dealer payments from funders and deal with any associated queries
- Arranging deliveries of all vehicles
- Vehicle administration including insurance certification
- Customer service calls with Alliance/Third Party products
- Fleet administration, including re-licensing
- Allocation of payments / refunds
- Driving licence checking
- Fine adminstation
- Office administration including archiving, scanning and file preparation
- V5 Administration
- Orders to be added to the system via adhoc / procurements / bookings
- Other administration tasks as required
**KNOWLEDGE & ATTRIBUTES**
- Suitable industry qualifications / time served or demonstrable experience within the industry
- A good general level of vehicle knowledge
- Problem solving and ‘can do’ approach
- Attention to detail - meticulous and thorough
- Customer service skills - relationship management and putting the customer first
- Supplier liaison - maximising our supplier relationships
- Commercial awareness - understanding how Alliance generates revenues
- Data management - including use of customer’s personal data
- Excellent verbal and written communication skills
- Business standard IT skills, including Microsoft Office
- A tenacious, enthusiastic, and flexible disposition
- Ability to work well as part of a team, and on their own when required
- Be a well organised individual with excellent time management and prioritisation skills
Start Date: ASAP
- **Because of the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.**_
Pay: £24,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Administrative: 1 year (preferred)
Work Location: In person
Reference ID: OpsExec
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