Trainee Customer Service Advisor
3 days ago
Wilmoths Group has grown over the last three decades to become one of the UK’s largest Citroën dealerships.
Today we have a network of showrooms across Berkshire, Hampshire, Kent and Sussex (Ashford, Crayford, Eastbourne, Folkestone, Hastings, Maidstone, Southampton, Winchester, Wokingham and Uckfield). Here we’re proud to represent some of the worlds leading automobile brands and we pride ourselves on our motor industry experience.
From new car sales to approved used vehicles, aftersales services to manufacturer approved parts and accessories, we offer the complete range of automotive services. All our showrooms are spacious and modern, enabling you to browse our latest selection of vehicles with ease. In our workshops, you’ll find all the latest tools and diagnostic equipment plus our manufacturer trained technicians who know how to get the job done.
As a Trainee Customer Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.
- To receive customers and their vehicles in a friendly and professional manner, discuss and confirm their requirements and take responsibility for the vehicle during its time at the dealership.
- To ensure all customer and vehicle data is correctly captured and loaded to the Dealer Management System (full training will be given) and updated as required.
- To ensure that repair orders are raised and processed according to the established guidelines and that work is completed to schedule and required standard.
- Ensure customer expectations and requirements are identified, and successfully managed, throughout the service process including follow up.
- Be transparent and conduct efficient handovers fully explaining repairs and invoices for customers.
- Maintaining good housekeeping standards and orderly administration of your work.
- Driving license required
This role would suit a school leaver. Full training will be provided within the group and manufacturer. Competitive salary plus bonus.
What’s in it for you?
- Monday - Friday
- Salary: £21k to £22k, plus OTE
- Monthly commission scheme
- Upsell - Service package - CSI commission scheme
- Company Pension scheme
- 22 days holiday plus bank holidays
- Working for a progressive large family feel run group
**Job Types**: Full-time, Permanent
Pay: £21,000.00-£22,000.00 per year
Additional pay:
- Bonus scheme
- Commission pay
- Performance bonus
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
Work Location: In person
-
Trainee Pharmacy Dispenser
1 week ago
Battle, United Kingdom Boots Full timeSummary Job Reference: - 229597BR Battle, High Street Permanent 22.5 hours per week **The hourly rate for this role is £12.00 and up to £13.15 across selected locations within London. The hourly rate will increase after 6 months in role.** No previous experience is required, and full training will be provided. **The importance of your...
-
Customer Service Supervisor
7 days ago
Battle, United Kingdom Blackbrooks Garden Centre Full timeCustomer Service Supervisor Our customers come first so you must ensure customer satisfaction and provide prompt professional customer support at all times. You should be able to maintain a positive, empathetic, and professional attitude in whatever situation you are dealing with. You must communicate clearly and adapt/respond to different types of...
-
Customer Repair Advisor
2 weeks ago
Battle, United Kingdom Southern Housing Full time**Battle, Sussex - hybrid working available** Are you ready for a challenge? We’re looking for motivated, helpful individuals who are keen to deliver a positive customer experience every time! We're an accredited, award-winning contact centre with a fantastic reputation for friendly and helpful customer service. You’ll be call-handling and actioning...
-
Weekend Customer Service Assistant
2 days ago
Battle, United Kingdom Spoilt Rotten Full timeLooking for a dedicated, enthusiastic customer service assistant. To work in a popular High Street old fashioned sweet shop and ice cream parlour. Previous customer service experience preferable, but not essential as full training will be given. Must be outgoing, chatty, and upbeat, and able to hold a conversation with regular customers. Must be available...
-
Charity Shop Volunteer Customer Service
1 week ago
Battle, United Kingdom Age UK East Sussex Full time**CHARITY SHOP ASSISTANT - CUSTOMER SERVICE VOLUNTEER NEEDED** **Volunteer needed to cover Thursdays am and pm shifts.** VOLUNTEER ROLE DESCRIPTION **PURPOSE** To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation **ROLE OF THE VOLUNTEER** - Greet and thank...
-
Charity Shop Volunteer Customer Service
2 weeks ago
Battle, United Kingdom Age UK East Sussex Full time**CHARITY SHOP ASSISTANT - CUSTOMER SERVICE** VOLUNTEER ROLE DESCRIPTION **PURPOSE** To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation **ROLE OF THE VOLUNTEER** - Greet and thank customers in a polite and friendly manner - Assist customers in choosing...
-
Shift Leader
2 weeks ago
Battle, United Kingdom Tesco Full timeA leading UK grocery store is looking for a Shift Leader to oversee daily operations and ensure excellent customer service. Key responsibilities include managing duty shifts, supporting a cohesive team, and maintaining store standards. Ideal candidates will demonstrate strong leadership, effective communication, and a passion for customer service. Benefits...
-
Shift Leader — Lead Customer Service
2 weeks ago
Battle, United Kingdom Tesco PLC Full timeA leading UK retailer is seeking a Shift Leader to manage store operations, ensuring exceptional customer service and team coordination. The role involves leading shifts, supporting colleagues, and maintaining high store standards. Ideal candidates will be 18+, have strong leadership skills, and a passion for customer service. This position offers flexible...
-
Customer Team Member
2 weeks ago
Battle, United Kingdom Coop Full time**Customer Team Member** Location: 71-72 High Street, Battle, TN33 0AG Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings of 6am (store opening), afternoons, late evenings of 10:15pm (store closing) and weekends, to be discussed at...
-
Customer Team Member
1 week ago
Battle, United Kingdom Coop Full time**Customer Team Member** Location: 71-72 High Street, Battle, TN33 0AG Pay: £9.90 per hour + great benefits Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: Sunday 2pm until 10pm and 1 other evening shift during the week Full training given As a customer team member at Co-op, you’ll provide friendly, thoughtful...