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Administrative Assistant

2 weeks ago

Newton Mearns, United Kingdom Simple LED Solutions Full time

Job Description: Administrative Assistant - Simple LED Solutions

Key Responsibilities:
Job Coordination: Update and maintain spreadsheets to accurately track LED technician assignments for various events. Coordinate technician availability, match skillsets to job requirements, and ensure seamless scheduling.

Data Entry: Input and manage data related to client interactions, job assignments, technician details, and event specifications within our database and spreadsheets.

Documentation: Assist in preparing and organizing necessary documents for technician onboarding, ensuring that all required information is accurately collected and recorded.

Collaboration: Collaborate with the internal team to ensure proper alignment of client needs with technician availability and skills, fostering efficient workflows and optimal resource utilisation.

Problem Solving: Address minor challenges and discrepancies in job assignments with a proactive and solutions-oriented approach, escalating issues to the appropriate team members when necessary.

Administrative Support: Provide general administrative support such as filing, organising documents, and maintaining records to contribute to the overall efficiency of the agency's operations.

Job Requirements:
Excellent Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with clients, technicians, and internal team members.

Customer Service Focus: Demonstrated ability to provide outstanding customer service, ensuring clients' needs are met and exceeded through prompt and courteous communication.

Microsoft Excel Proficiency: Proficient in Microsoft Excel with the ability to manage and update spreadsheets, create basic formulas, and organize data effectively.

Detail-Oriented: A meticulous eye for detail is crucial to accurately input and manage data, schedule technicians, and maintain precise records.

Organizational Skills: Exceptional organizational abilities to coordinate multiple tasks, prioritize effectively, and manage time efficiently in a fast-paced environment.

Adaptability: Ability to adapt to changing priorities and handle unexpected challenges with a positive attitude and flexible approach.

Team Player: Collaborative mindset with the willingness to work closely with colleagues to achieve shared goals.

Professionalism: Maintain a professional attitude in all interactions, representing the agency positively and fostering strong client relationships.

Problem Solving: Proactive approach to identifying and addressing issues, with the ability to propose and implement solutions independently or collaboratively.

Previous Experience: Previous administrative or customer service experience is beneficial, but not essential.

**Job Types**: Full-time, Part-time
Part-time hours: 25 per week

**Salary**: £12.00 per hour

Expected hours: 24 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Newton Mearns: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person