General Lettings Assistant

**Role: Lettings Assistant**

**Role Overview**

We are looking for a Lettings Assistant to join our dynamic lettings team in our busy Rickmansworth office. This is a newly created opportunity with some flexibility on hours of work and the ability to for progression.

Ideally this person will be available on an adhoc basis, whilst there can be flexibility during busy periods requirements could increase and there could be some Saturday work too.

As the Lettings Assistant you will be assisting the team with viewings, registering, and managing applicants, handling telephone and website enquiries, and assist with the day to day running of the office.

We require somebody dynamic who can use their own initiative and display a positive “can do” approach to the role.

**Key Responsibilities**

The role requires high energy and a willingness to get stuck in and help whenever necessary with a varied workload in active and busy office.
- Organising and carrying out viewings as required and providing feedback
- Applicant management, including registering, qualifying affordability, matching to current properties and building rapport
- Keeping up to date with Savills research and the local market conditions and share that knowledge with clients and tenants.
- Spotting business opportunities to help increase income, expand local market share and maximise cross selling with other Savills departments.
- Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS ‘Code of Practice’, as well as keeping up to date with all new lettings & estate agency legislation, where applicable.
- Efficiently deal with all landlord and tenant enquiries
- Assisting team with property matches and applicant call outs
- Progress deals through our systems Reapit and Radar.

**Skills Required**:

- Excellent customer service skills
- Strong communication skills, both verbal and written
- Confident in liaising both internally and externally
- Initiative and ability to work under pressure
- Team player
- Maintain a professional manner at all times
- Self-motivated, with excellent organisational skills
- Strong attention to detail
- An interest in property and knowledge of the area would be desirable
- Clean UK driving licence with own car

**Team Overview**
Our team comprises of a Head of Department, one Negotiator and a Lettings Coordinator, the office also houses many other teams. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Property Management, Client Accounts, Renewals and our Hive Client Services department.

Here, you'll find a dedicated team of brilliant minds who are passionate about what they do. We believe that diversity and different perspectives fuel creativity and innovation, which is why we embrace and celebrate individuals from all backgrounds, cultures, and experiences. Everyone's unique talents are valued and contribute to our collective success.

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.