Esol/digital Skills Tutor

**Location: Office based in Cardiff with at least 1 day doing outreach work in Wales.**

**Salary £27,000 to £31,000**

At Serco, our Restart scheme provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work. At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government’s Plan for Jobs. Along with our partners we are delighted to have been selected by the Department for Work and Pensions (DWP) to deliver the Restart employability programme.

As part of our Restart programme, we will support participants on their journey to finding sustainable employment, enabling them to progress towards a more secure future. The Restart programme will help people who have been unemployed for between 12 and 18 months get back into work, including those whose prospects for securing employment have been impacted by the Covid-19 pandemic.

Serco are currently looking for a Talented ESOL/Digital Arabic speaking Tutor to work for the wonderful Restart team in Cardiff the aim is to deliver effective and competitive digital skills training that increases participants’ abilities to gain employment. Training should be high quality, as judged by DWP. There is also a requirement to work outreach within the Arabic speaking to community to help with gaining employment and skills.

**Key accountabilities**
- Contribute to the development of high-quality materials, accessible to all learners, to maintain and enhance the quality of learning experiences in digital skills
- Deliver digital skills training from entry level to level 3 to cohorts of learners via online learning platforms and other remote systems, and lead face-to-face sessions, either in groups and workshops or one-to-one as required
- Complete formative diagnostics of learner evidence throughout the programme to ensure appropriate progress of learner towards gaining employment.
- Work with Employment Coaches to prepare a personal development plan for each learner to ensure they complete in a timely manner
- Ensure delivery of the digital skills training will allow learners to successfully complete within the given timescales
- Work with Employment Coaches to provide appropriate Careers Education, Information, Advice and Guidance (CEIAG) to all learners on our programmes
- Help and support with social value digital skills delivery one day a week to external community organisations

**Essential technical and professional skills, knowledge and qualifications**
- Certified digital skills technical knowledge up to Level 2
- Experience in delivering or assessing digital skills training up to Level 2
- Excellent knowledge and understanding of online and face to face teaching techniques
- Ability to motivate learners throughout their programme of study
- Strong communication skills
- Effective research skills
- Excellent planning and organisational skills
- DBS and BPSS certification required before delivering to learners - this can be completed during induction
- Fluent in Arabic

Why Serco

Meaningful and vital work: Working within Employment, Skills & Enterprise at Serco means that you’ll play a critical role in ensuring that customers continue to receive the support that they need to get into employment.

A world of opportunity: It takes a diverse team to support our Citizen Services contracts and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.

Great people: You will find yourself interacting with staff, customers and of course your supportive team. You will be a significant part of the Employment, Skills and Enterprise contract and will be making a huge positive difference to our customer’s lives.

**What we offer**
- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied and enjoyable work.
- A company that recognises your contribution.

**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the secu