Corporate Receptionist

1 week ago

Edinburgh, United Kingdom Rapport Full time

**We are looking for a Corporate Receptionist to join an outstanding Rapport team based in Edinburgh.**

This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences.

**_ Type of contract: _**Full-time, Permanent

**_ Hours:_** 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM, with flexibility to cover evening functions)

**_ Ideal start date: _**October 2025

**What will you get?**
- ** Financial freedom**: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
- ** Secure your future**: Benefit from a contributory pension scheme for a stable financial tomorrow.
- ** Health matters**: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- ** Thrive personally & professionally**: Unlock endless learning and development opportunities to elevate your career
- ** Celebrate excellence**: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- ** Give back to community**: Take one paid day off annually to support a cause you’re passionate about

**Main responsibilities**
- Providing excellent service to clients and customers, ensuring all duties are carried out to the highest standard
- Making the client’s arrival journey seamless and memorable.
- Adhering to the Rapport standards when acknowledging and greeting internal and external clients, guests, and visitors
- Welcoming and escorting guests to meeting rooms, taking coats and luggage as required
- Maintaining the necessary awareness of building facilities to advise and direct guests appropriately.
- Assisting with separate registration desks for functions and all aspects of event preparation through to successful delivery as required
- Working collectively with service partners to achieve a one team approach
- Share our Rapport values**:_Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together_**:

- Be welcoming, energetic, highly organised with a keen eye for detail, excellent in planning, confident, passionate about service and innovation
- Have excellent communication skills, the ability to work as part of the team and create rapport with key stakeholders
- Possess the ability to create positive and lasting relationships with colleagues and clients alike
- Display operational effectiveness and ensure all standards are adhered to
- Ideally have at least 1 year of customer service experience within a 5* development or corporate background.

**About us**

Rapport Guest Services is a multi-award-winning company, delivering front
- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

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