Senior Collections Officer
4 days ago
**Senior Collections Specialist**
**Challenger bank - Central London**
If you are an experienced collections professional that's looking to be a Senior Collections Specialist in a growing challenger bank, then this is an opportunity that cannot be missed.
Here you can impart your knowledge to grow best practices in the team from the ground up, lead by example and have vast opportunities to progress within the business.
This role offers hybrid working - 3 day at home, 2 days in the office.
**As a Senior Collections Specialist, you will**:
- Be the SME within the team on current or impending payment issues for the more complex specialist mortgages
- Share your collections, recoveries/litigation experience within specialist lending (BTL, Bridging, etc.) with the collection team
- Manage accounts that remain in payment shortfall, understanding the root cause and offering the necessary support to correct this
- Have demonstrable experience within Financial Services
- Are a seasoned mortgage collections expert (specialist preferred)
- Have had exposure to forbearance (previously held mandate is preferred)
**What's next?
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