Mo Business Change Specialist

7 days ago


Glasgow, United Kingdom BNP Paribas Full time

**BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.**

**Our Securities Services business, which forms part of CIB, is a leading global custodian providing specialist post-trade and asset servicing solutions to buy and sell-side market participants, corporates and issuers. Based in 35 locations around the world, our award-winning Securities Services teams have built one of the most extensive custody network in the industry, giving clients the connectivity and local knowledge they need to navigate change in a fast-changing world.**

**COMPANY PURPOSE**:
**Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.**

**Our employer promise is built around three pillars**:
Being a great place to work

Committed to sustainability and having a positive impact

Being dedicated to the development of our people

**BUSINESS AREA**:
Securities Services is a leading global custodian and securities services specialist that provides multi-asset post-trade and asset servicing solutions for buy and sell-side market participants, corporates and issuers.

The Middle Office Operational Business Transformation Department exists to own the Global Middle Office (GMO) transformational agenda and demonstrate thought leadership to identify innovative, transformational, efficient and sustainable solutions. We will develop the team, use best practice and maximise collaboration to execute our transformation agenda to a high standard and drive value for our clients and the business.

Projects and change initiatives that the team are involved in include the following categories: Client Changes, Client Implementation, Efficiency, Operational, Product Development, Regulatory, Strategic and Technical Projects.

**JOB PURPOSE**:
The purpose of the role is to act as a Business Change Specialist for Middle Office. In terms of Governance, the role will reside in the Middle Office Operational Business Transformation Team.

The role will cover assigned change and support across Global Middle Office and will be required to work closely with colleagues and stakeholders across departments and global locations.

**KEY RESPONSIBILITIES**:
Contribute insight and analysis into potential projects/businesses cases ensuring accurate estimates for benefits and other project deliverables are SMART.

Gathering, defining, agreeing and documenting requirements to ensure traceability and favourable project control

Design of operating models, both tactical and strategic, to support business change, ensuring these are understood and signed off by all relevant stakeholders.

Provide accurate status tracking and reporting, issue management (including facilitating workshops when required), managing actions, dependency management, chairing/attending governance meetings ensuring sufficient escalation where required.

Where required, completing all necessary process documentation and procedures to promote projects into the production environment, including the management of deployment dates, plans, sign-offs, migration planning, training plans and contingency / back-out plans.

Supporting our client and project integrated change control process. Collation of materials, chairing and minuting the project documents and internal / external meetings. Using the appropriate brainstorming, facilitation techniques and business analysis tools and techniques to ensure requirements meet the business need.

Participation and representation of BNP Paribas Securities Services at regular client update meetings

Dealing with all levels of the organisation from developers to senior sponsors

Effective project risk management

Collaborate with Subject Matter Experts and Ops Teams across all global locations

Identification and completion of any testing requirements to support implementation of business change.

**REQUIREMENTS**:
**Essential**:
Financial services experience.

Operational experience in Middle Office Operations or a similar environment.

Ability to test IT solutions

Competent and sufficient with Microsoft Office Suite (Word, Excel etc.)

Ability to work and collaborate with others within their own team and across different teams

Attention to detail/rigour

Ability to manage time, plan, structure, prioritise and coordinate activities and resources effectively to reach objectives.

Ability to plan and coordinate actions, activities or resources, monitor progress and offer corrective actions when needed.

If relevant, ability to assign responsibility to the appropriate individual or team and provide coordination, support and



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