Business Change Administrator

6 days ago

Glasgow, United Kingdom City Facilities Management Full time

The job of the Business Change Administrator is to carry out an in-depth evaluation and verification of the capabilities of systems, serving as a middleman between the end-users (CBES Field Team) and software developers (City / CBES IT), to ensure that product information is properly disseminated.

They will participate in the system operation and development life cycle, and as such, will be available to carry out instructions as directed by the business. Once the requirements baseline is established, it’s the responsibility of the junior analyst to maintain and verify requirements specifications accordingly.

They will work closely with the organization’s management in order to identify customer needs and establish ways through which those needs can be met for maximum benefit and satisfaction, via systems performance and processes. This becomes especially important when the company seeks new strategies to render better services to clients.

The Business Change Administrator will carefully assess and analyse the business implications involved. As an analyst, they are always on the move - sourcing, documenting, and preparing reports that can be used for improving system performance and services in the organization.

They will also serve as the intermediary between field operations, CBES/City IT, CBES customers, and on occasion, third-party vendors working for the company. As a business expert, the Business Change Administrator makes it a priority to stay up to date with the latest trends and developments in the business world, as their knowledge of these makes them an authority in their field.

**Knowledge, Skills, and Abilities**:

- Ability to plan, organize, and structure work effectively.
- Highly skilled in Microsoft Excel, Word, and other word processing software.
- Strong knowledge and experience in operating CAFM (Computer-Aided Facilities Management) systems.
- Excellent analytical and evaluative skills.
- Strong written and oral communication skills.
- Proven ability to multitask and manage competing priorities.
- Strong interpersonal skills with the ability to work collaboratively across teams.

At City Building Engineering Services we firmly believe in a collaborative approach to doing business. By working together with our clients we find and deliver constructive solutions to their particular needs and requirements in a cost effective and efficient way.

Our teams of dedicated professionals are passionate about what they do. This has allowed our client base to steadily grow, whilst maintaining a high percentage of repeat business.

Throughout our six regional offices we operate nationally with a comprehensive in-house resource allowing the delivery of all aspects of a construction and engineering project from procurement and design through to project management, installation and maintenance.

We pride ourselves in being ahead of the curve in regards to innovations, particularly in regards to energy saving, where we have planned, designed and installed many cost and energy savings initiatives. CBES is a subsidiary of the **City Facilities Management Group**.

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